Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Timeline
CustomerServiceRepresentative

Anna Darbinyan

Glendale,CA

Summary

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Ophthalmic technician, surgery coordinator

Socal Vision Center
01.2022 - Current
  • Working up patients including taking their medical histories and performing a variety of vision tests
  • Performing preoperative and postoperative ocular testing, including IOL
  • Performing complete ophthalmic exams and specialty tests (i.e
  • OCT, VF, TOPO, FUNDUS, TEAR LAB, etc.)
  • Processing any and all paperwork and materials for minor procedures and assisting the physician one-on-one
  • Work with cataract, canaloplasty, tube and lasik post op patients
  • Providing instructions on eye drops and medications
  • Calling the pharmacies regarding prescribed medication refill
  • Knowledge of insurances as well as a variety of different vision plans
  • Exceptional customer service skills (i.e
  • Patient friendly); extensive experience with elderly patients
  • Surgery scheduling including all paper-work, co-management, and patient prep.

Customer service representative

Taron Bakery
02.2019 - Current
  • Resolving customer problems by investigating issues, answering questions and making reports
  • Processing customer payments quickly and returning exact change with receipts.

Assistant

Capital One Cafe
01.2022 - 12.2023
  • Greeted customers, had a small daily conversation with them
  • Presented current sales and promotions to the customers
  • Kept clean and organized workspace
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.

Chemistry Lab assistant

Glendale Community College
01.2022 - 12.2022
  • Extensive knowledge in regards to chemical safety
  • Preparation of materials for any and all lab experiments
  • Proper clean-up/handling of any hazardous materials
  • Ensuring participants abide by lab safety protocols
  • Hands-on experience with lab work.

Barista (Seasonal)

Starbucks
10.2021 - 01.2022
  • Greeted customers as they arrived to the store
  • Took orders, double checked if the taken order was right, had a little conversation with each customer and made sure they left happy and satisfied
  • Maintained a clean appearance at the register, in the back and at the bar
  • Washed, rinsed and sanitized the dishes
  • Restocked the fridges and bar line
  • Made each drink by following all the Starbucks guidelines
  • Suggested and made special and customized drinks for each guest
  • Was able to work in a fast paced environment.

Education

Bachelor of Science - Biology

University of California Irvine
Orange County
07.2024

AS-T -

Glendale Community College (credit Campus)
06.2022

HMX Fundamentals, certificate programs -

Harvard University
06.2022

No Degree - General Medicine

Yerevan State Medical University
10.2018

High School Diploma -

David's High School
12.2017

Skills

  • Customer Service
  • Food Preparation and Safety
  • Patient Care
  • Diagnostic Testing
  • Written Communication
  • Time management abilities
  • Interpersonal Communication
  • Task Prioritization

Certification

  • BLS
  • CPR
  • AED
  • EKG

Volunteer Experience

  • Glendale community college Red cross club
  • Global Medical Program at GCC club
  • Alpha Gamma Sigma Honors Society club
  • Glendale Health Memorial Hospital (in progress)

Timeline

Ophthalmic technician, surgery coordinator

Socal Vision Center
01.2022 - Current

Chemistry Lab assistant

Glendale Community College
01.2022 - 12.2022

Assistant

Capital One Cafe
01.2022 - 12.2023

Barista (Seasonal)

Starbucks
10.2021 - 01.2022

Customer service representative

Taron Bakery
02.2019 - Current

HMX Fundamentals, certificate programs -

Harvard University

High School Diploma -

David's High School
  • BLS
  • CPR
  • AED
  • EKG

Bachelor of Science - Biology

University of California Irvine

AS-T -

Glendale Community College (credit Campus)

No Degree - General Medicine

Yerevan State Medical University
Anna Darbinyan