Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Ophthalmic technician, surgery coordinator
Socal Vision Center
01.2022 - Current
Working up patients including taking their medical histories and performing a variety of vision tests
Performing preoperative and postoperative ocular testing, including IOL
Performing complete ophthalmic exams and specialty tests (i.e
OCT, VF, TOPO, FUNDUS, TEAR LAB, etc.)
Processing any and all paperwork and materials for minor procedures and assisting the physician one-on-one
Work with cataract, canaloplasty, tube and lasik post op patients
Providing instructions on eye drops and medications
Calling the pharmacies regarding prescribed medication refill
Knowledge of insurances as well as a variety of different vision plans
Exceptional customer service skills (i.e
Patient friendly); extensive experience with elderly patients
Surgery scheduling including all paper-work, co-management, and patient prep.
Customer service representative
Taron Bakery
02.2019 - Current
Resolving customer problems by investigating issues, answering questions and making reports
Processing customer payments quickly and returning exact change with receipts.
Assistant
Capital One Cafe
01.2022 - 12.2023
Greeted customers, had a small daily conversation with them
Presented current sales and promotions to the customers
Kept clean and organized workspace
Worked closely with management to provide effective assistance for specific aspects of business operations.
Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
Chemistry Lab assistant
Glendale Community College
01.2022 - 12.2022
Extensive knowledge in regards to chemical safety
Preparation of materials for any and all lab experiments
Proper clean-up/handling of any hazardous materials
Ensuring participants abide by lab safety protocols
Hands-on experience with lab work.
Barista (Seasonal)
Starbucks
10.2021 - 01.2022
Greeted customers as they arrived to the store
Took orders, double checked if the taken order was right, had a little conversation with each customer and made sure they left happy and satisfied
Maintained a clean appearance at the register, in the back and at the bar
Washed, rinsed and sanitized the dishes
Restocked the fridges and bar line
Made each drink by following all the Starbucks guidelines
Suggested and made special and customized drinks for each guest