Brooke MaeAnn Snow

Oliver Springs

Summary

I am motivated to find challenging opportunities where I can enhance and develop my work experience. Very good people skills. I want to succeed in a stimulating and inspiring environment that will provide me with advancement opportunities To use my educational skills in the best possible way for achieving the company’s goals

Overview

years of professional experience

Work History

Ophthalmic Technician / Surgery Scheduler

Tennessee Eye Care

Harriman

02.2021 - 10.2024

Performed visual acuity tests, tonometry, refraction and other vision tests.
Administered eye drops to patients as directed by physician.
Instructed patients on proper use of contact lenses and eyeglasses.
Worked closely with doctors' offices to coordinate patient referrals for surgery services.
Assisted in the scheduling of surgeries for patients, ensuring accuracy and timeliness.
Facilitated communication between surgeons, nurses, technicians and other healthcare professionals involved in the care of patients undergoing surgery.
Coordinated with medical staff to ensure that all necessary paperwork was completed prior to scheduled procedures.
Scheduled follow-up appointments according to post-operative protocols.

Office Assistant

Lynx Supply

05.2015 - 12.2020

Answering phones
Making copies
Scan documents
Fax documents
Talk with vendors
Provided customer service, addressing inquiries and resolving issues promptly.
Scheduling Inventory status
Warehouse task, consist of cleaning, stacking, load and unload of materials
Delivery of materials to several other locations as requested
Order materials for vendors, clients
Computer software

Part Time Employee

Chuckie Cheese

08.2015 - 09.2015

Retail Associate

J.C. Penny Retail

10.2014 - 08.2015

Stocking items
Inventory
Cahier, dealing with money
Making deposits
Applications for credit cards
Summary reports

Education

High School -

Coalfield High School

05.2015

Skills

Ability to develop strong customer relations
Entry level inventory management practices
Proficient at resolving complex customer service issues

Adept in performing basic calculations
Understanding concepts of basic accounting
Highly skilled in providing a timely, efficient, and considerate customer service

References

Sharon Long, Y12 Security Complex, (865) 803-2110
Melvin Marlow, Business Owner, (865) 680-3404
Tommy Snow, Lead Supervisor (X-10, ORNL), (865) 850-7516

Timeline