Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
Generic

ANNA DEARDEN

Kirkland,Washington

Summary

Professional leader with strong expertise in overseeing daily operations and team coordination. Known for effective collaboration and achieving results in fast-paced environments. Highly adaptable, skilled in problem-solving, conflict resolution, and ensuring optimal workflow. Respected for reliability and proactive approach to shifting demands.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Shift Supervisor

Starbucks
10.2023 - Current
  • Presented and explained drink menu, answering questions to educate customers.
  • Maintained clean and healthy environment by following proper safety and sanitation regulations.
  • Brewed espresso and added syrups and steamed milk to craft specialty drinks for customers.
  • Performed cash handling duties accurately and efficiently to ensure accurate accounting records.
  • Sold and served baked goods and miscellaneous food items, increasing company revenue.
  • Held team members accountable during shift by effectively coaching to improve performance.
  • Created successful shift plans, adjusting team member line-up to achieve shift efficiency.

Shift Leader

Auntie Anne's
02.2023 - 08.2023
  • Maintained cleanliness and orderliness of the dining area at all times.
  • Assisted customers with selecting menu items that best suited their tastes or dietary restrictions.
  • Prepared accurate daily reports detailing sales activity and labor costs for review by management personnel.
  • Exhibited excellent organizational skills and attention to detail while managing daily operations in the kitchen.

Crew Member

Chick-fil-A
03.2021 - 07.2021
  • Packaged and labeled to-go and delivery orders for pickup.
  • Recommended menu items according to customer preferences and dietary restrictions.
  • Organized and stored ingredients according to schematics and expiration dates.
  • Placed orders into POS systems and handled cash and credit transactions.

Nanny

Private Family
09.2020 - 03.2021
  • Engaged children in age-appropriate exercises, encouraging intellectual and motor skills development.
  • Supervised and assisted with homework.
  • Met regularly with parents to discuss children's activities and development.
  • Monitored children during remote learning.

Assistant Teacher

Pro Sports Club
12.2018 - 09.2019
  • Developed and maintained consistent, positive relationships with children.
  • Cleaned classrooms and organized instruction materials in appropriate locations.
  • Helped teachers develop lesson plans and curriculums for classroom instruction.
  • Facilitated developmentally appropriate daily activities for students.

Shift Lead

Spud Fish and Chips
03.2018 - 12.2018
  • Prioritized multiple tasks in dynamic environment and stayed calm and composed.
  • Processed payments and completed register transactions accurately.
  • Prepared and served food and beverages to customers.
  • Counted money in cash drawers and calculated customer tips after shifts.
  • Trained new employees regarding company policies and food preparation procedures.

Education

No Degree - Radiography

Bellevue College
Bellevue, WA
06-2027

Skills

  • Cash Handling
  • Willingness to Learn
  • Staff management
  • Customer-oriented
  • Reading Comprehension
  • Time Management
  • Teamwork and Collaboration
  • Behavior Management Techniques
  • Team leadership

Certification

  • CPR
  • Washington State Food Handlers Permit

Awards

Girl Scout Bronze Award, Girl Scout Silver Award

Timeline

Shift Supervisor

Starbucks
10.2023 - Current

Shift Leader

Auntie Anne's
02.2023 - 08.2023

Crew Member

Chick-fil-A
03.2021 - 07.2021

Nanny

Private Family
09.2020 - 03.2021

Assistant Teacher

Pro Sports Club
12.2018 - 09.2019

Shift Lead

Spud Fish and Chips
03.2018 - 12.2018

No Degree - Radiography

Bellevue College

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