Kristina DeLitta
Saint Johns,FL
Summary
Creative Bakery Clerk/Decorator with 5 years of retail experience. Accustomed to keeping orderly and tidy work areas, kitchen work stations and retail display cases. Possesses outstanding customer service skills and innovative decorating techniques.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Bakery Cake Decorator
Publix
Saint Johns, FL
03.2020 - Current
- Enhanced customer satisfaction by providing excellent bakery product recommendations and answering product-related questions.
- Maintained a visually appealing and well-stocked bakery display, leading to increased sales.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
- Collaborated with fellow bakery staff members to streamline production processes and improve overall efficiency.
- Assisted in inventory management by accurately tracking stock levels and promptly replenishing supplies as needed.
- Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.
- Developed strong relationships with regular customers, fostering loyalty and repeat business for the bakery department.
- Supported special events by preparing custom orders according to client specifications and time constraints.
- Helped train new employees on proper baking techniques, equipment usage, and customer service best practices.
- Managed incoming bakery deliveries, verifying order accuracy and freshness of products upon arrival.
- Performed routine maintenance on baking equipment to maintain optimal functionality and prevent downtime during peak hours.
- Communicated effectively with store management regarding bakery operations, addressing potential issues proactively before they escalated into larger problems.
- Contributed to successful seasonal promotions by designing eye-catching displays showcasing holiday-themed baked goods.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Provided support in other departments during peak times or employee absences, demonstrating adaptability and a strong work ethic.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Decorated and merchandised quality bakery goods to build business reputation and revenue base.
- Provided superior customer service to promote guest satisfaction, brand loyalty, and consistent revenue.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Cashier
Stew Leonards
08.2016 - 01.2018
- In charge of money management
- Experienced in customer service skills and conflict resolution
- Training and mentoring new employees.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Dental Assistant
Doctor Lambardi
The Bronx, New York
- Kept accurate records of dental treatments provided for each patient's visit.
- Maintained a neat, clean and organized environment throughout the office.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Sterilized instruments according to established guidelines and protocols.
- Helped maintain inventory levels of all dental supplies used in day-to-day operations.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Laid out dental instruments and equipment before procedures.
Education
Bachelor of Science in BIOLOGY, PreMed Program -
College of Mount Saint Vincent
Riverdale, New York05.2021
Maria Regina Catholic High School -
01.2017
Skills
- Proficient in Microsoft Word
- Excel
- Inventory management
Certification
- Florida State driver's license
- CPR and AED certified
Timeline
Bakery Cake Decorator
Publix
03.2020 - Current
Cashier
Stew Leonards
08.2016 - 01.2018
Dental Assistant
Doctor Lambardi
Bachelor of Science in BIOLOGY, PreMed Program -
College of Mount Saint Vincent