Anna Del Rosario
Queens,NY
Summary
Detail-oriented professional with experience in employee records management, compliance tracking, and team leadership. Proven ability to manage high-volume documentation, ensure regulatory compliance, and communicate effectively across diverse teams. Bilingual in English and Spanish with a strong background in both HR support and customer-facing roles.
Overview
6
6
years of professional experience
Work History
Human Resources
New Millennium Homecare
Queens, NY
06.2024 - Current
- Managed annual physical examination tracking for 100–150 caregivers monthly, ensuring timely completion and full compliance
- Coordinated high-volume outreach via phone, email, and mail to ensure on-time submission of required documentation
- Processed, scanned, and uploaded employee records into internal systems while maintaining accurate and organized files
- Monitored I-9 forms and work authorization documents, ensuring compliance with federal requirements and expiration deadlines
- Proactively notified employees of upcoming expirations and guided them through renewal processes to avoid lapses in compliance
- Maintained and organized both digital and physical employee records with a high level of accuracy and confidentiality
- Provided Spanish-English translation during employee in-service trainings to support clear communication and understanding
Part Time/ Full Time Sales Lead
Clark’s
Brooklyn
11.2022 - 06.2024
- Effectively partner with SM, and ASM to Lead a team of 8 associates, providing training, mentoring, and performance feedback to enhance productivity
- Consistently achieved and exceeded sales targets by up to 23% reaching sales penetration of 1.8M through effective team management
- Delivered exceptional customer service leveraging customer feedback reviews by +8% from previous year with a total of 95% satisfaction
- Master different Departments of Responsibility (DORs) such as banking, book keeping, inventory control, stock replenishment and loss prevention during multiple rotations
- Managed store layout and visual merchandising to maximize product visibility and drive sales
- Performed regular daily activities such as opening and closing, and planning daily, weekly and monthly activities through the creation of a budgeted schedule
Part time Sales Lead
Hollister Co
Brooklyn, NY
05.2022 - 03.2023
- Acted as manager on Duty and oversaw daily operational store activities
- Performed regular cash audits, and opening and closing store operations
- Maintained store organization and presentation, ensuring it was always clean and visually appealing
- Conducted restocking and inventory management, ensuring products were correctly placed
- Assisted with client issues, providing effective resolutions to enhance customer satisfaction
Cashier
Baby Blue
Queens, NY
08.2020 - 09.2021
- Addressed customers' needs promptly and efficiently, ensuring a smooth and pleasant checkout process
- Assisted with stocking and merchandising, optimizing product placement to maximize sales
- Maintained welcoming and pleasant environment for customers.
Education
Nursing
York College
Jamaica, NYSkills
Employee Records Management
Document Compliance & Tracking
I-9 Verification & Compliance
HR Administrative Support
Bilingual Communication (Spanish-English)
Employee Communication & Follow-Up
Data Entry & Database Management
Confidential File Management
Time Management & Organization
Attention to Detail
Customer Relationship Management
Team Training & Leadership
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Human Resources
New Millennium Homecare
06.2024 - Current
Part Time/ Full Time Sales Lead
Clark’s
11.2022 - 06.2024
Part time Sales Lead
Hollister Co
05.2022 - 03.2023
Cashier
Baby Blue
08.2020 - 09.2021
Nursing
York College