Anna Elrod
GRANDVIEW,MO
Summary
Results-driven sales professional with 10+ years of experience in high-volume, customer facing environments. Skilled in building rapport quickly, identifying client needs, and guiding purchasing decisions. Trained in high-ticket remote sales through Shelby Sapp Sales Academy, with a strong ability to handle objections, close confidently, and deliver exceptional client experiences.
Overview
10
10
years of professional experience
Work History
Server
Red Door Woodfire Grill
Lenexa, KS
10.2020 - Current
- Built strong rapport with guests, creating repeat clientele and loyal customers
- Consistently increased check averages through strategic upselling and recommendations
- managed high-volume sections while maintaining top-tier service and attention to detail
- Handled customer concerns and objections in real time, turning negative experiences into positive outcomes
- Balanced multiple priories in fast-paced environment, demonstrating adaptability and composure
- Delivered exceptional customer service in high-volume dining environment.
- Managed food and beverage orders efficiently, ensuring accuracy and timeliness.
- Trained new staff on menu knowledge and service procedures to enhance team performance.
- Collaborated with kitchen staff to ensure seamless communication during peak hours.
Banquet and Catering Server
Sandy's
Blue Springs, MO
01.2016 - 03.2020
- Delivered personalized service during high-end events, ensuring client satisfaction
- Coordinated with teams to execute large scale events efficently
- Maintained professionalism while working under pressure in time-sensitive settings
- Provided exceptional customer service to ensure guest satisfaction during events and exceeded
- Set up and broke down event spaces according to specifications and timelines.
- Coordinated with kitchen staff to deliver timely food service during events.
- Maintained cleanliness and organization of catering supplies and equipment.
Education
High School Diploma -
Raymore-Peculiar High School
Peculiar, MOSkills
- Strong work ethic
- Exceptional customer service
- Time management & multitasking
- CRM & Remote communication (Zoom, phone, text)
- High-ticket sales & closing
- Objection handling
- Relationship building & guest engagement
- Persuasive communication
- Customer needs analysis
- Upselling & revenue growth
- Problem-solving
Timeline
Server
Red Door Woodfire Grill
10.2020 - Current
Banquet and Catering Server
Sandy's
01.2016 - 03.2020
High School Diploma -
Raymore-Peculiar High School