Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Anna Ferjuste

Tampa,FL

Summary

Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand

Overview

9
9
years of professional experience

Work History

Client Success Manager

Chattr
06.2022 - Current

My primary responsibility is to build and maintain strong relationships with clients, ensuring their satisfaction and maximizing their success with our company's products and services. I serve as the main point of contact for clients, understanding their goals and objectives, and working collaboratively with internal teams to deliver exceptional customer experiences. I do this by reaching out to my clients regularly to check on needs, understanding business operations and offer services.

Loan Advisor

NFM Lending
09.2020 - 09.2022

As a loan partner my main responsibilities include data entry of the mortgage application, and assisting borrowers through the loan process. I negotiated loan terms and conditions with customers to secure best deal'I was therlications and monitored progress from start to finish

Owner Advisor

Tesla Motors
10.2017 - 09.2020

As a Tesla Advisor, I supported customers from the moment they walk into the showrooms to learn about Tesla through to their delivery day experience. I helped deliver an equally innovative buying and delivery experience. During my time with Tesla, I managed a pipeline of over 100 clients and generated close to $10 million in sales.


Operations Manager

LA Fitness
08.2016 - 09.2017

As an Operations Manager, I conducted all primary interviews for new team members, established training guidelines and executed training's. I also supervised operations staff and provided a clean and healthy experience for all members.

Executive Assistant

Sai Maa, LLC
12.2014 - 08.2016

As an Exclusive Assistant, I played a pivotal role in providing support to executive leadership, ensuring optimal efficiency and organizational success. My responsibilities encompass a wide range of tasks, demonstrating my ability to handle diverse challenges in a dynamic business environment. I coordinated executive communications, including taking calls, responding to emails and interfacing with clients. I managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.

Education

Bachelors - Legal Studies

FLORIDA GULF COAST UNIVERSITY
Fort Myers, FL

High School Diploma -

CHARLOTTE HIGH SCHOOL
Punta Gorda, FL

Skills

  • Deadline-Oriented
  • Telephone Etiquette
  • Sales Expertise
  • Office Management
  • Customer Service

Additional Information

  • Willing to relocate: Anywhere
  • Fluent in both English and Haitian Creole

Timeline

Client Success Manager

Chattr
06.2022 - Current

Loan Advisor

NFM Lending
09.2020 - 09.2022

Owner Advisor

Tesla Motors
10.2017 - 09.2020

Operations Manager

LA Fitness
08.2016 - 09.2017

Executive Assistant

Sai Maa, LLC
12.2014 - 08.2016

Bachelors - Legal Studies

FLORIDA GULF COAST UNIVERSITY

High School Diploma -

CHARLOTTE HIGH SCHOOL
Anna Ferjuste