Anna Fier
Summary
Empathetic and driven communication expert with a passion for helping people and experience around individuals with special needs, disabilities, and learning difficulties
Overview
6
6
years of professional experience
Work History
Server
Minnesota Horse and Hunt Club
05.2021 - Current
- Provided friendly and efficient service to customers in a fast-paced environment, learning time management and communication skills
- Managed demanding parties by going above and beyond to meet customer needs while creating a clean and enjoyable atmosphere
Sales and Client Management Intern
Unum Life Insurance
05.2023 - 08.2023
- Supported sales team and client managers in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments
- Assisted on projects by suggesting out-of-the-box ideas that led to innovative solutions to large-scale company problems
Hostess/Server Assistant
Minnesota Horse and Hunt Club
09.2019 - 05.2021
- Worked with waitstaff to achieve fast table turnaround time and high customer satisfaction rates
- Coordinated large groups to execute special events
- Contributed to positive guest experiences by providing personalized service and attention to special requests and preferences
Private Nanny
Family Household
06.2019 - 09.2019
- Supervised and provided care to two girls, ages 9 and 12, while developing trust and maintaining open communication with their parents to provide the best care possible
- Organized full day schedules that incorporated educational tools to keep children entertained and mentally engaged
Dining Room Server
Augustana Regent Independent Living Facility
08.2018 - 06.2019
- Catered to independent living, assisted living, and memory care residents to serve specific meals that met each residents' specific dietary needs, while creating a safe and clean environment
- Provided compassionate service by devoting time to gain trust and create personal connections with each resident
Education
Bachelor of Science - Communication Studies
Texas Christian University
Fort Worth, TX05.2024
High School Diploma -
Prior Lake High School
Prior Lake, MN05.2020
Skills
- Strong Work Ethic
- Patience and Understanding
- Childcare
- Reliability and Trustworthiness
- Conflict Resolution
- Safety awareness
- Nonverbal Communication
- Emotional Intelligence
- Proficient Writer
- Public Speaking
- Organized Schedule Creator
- Experience with Excel
Leadership and Community Experience
- Zeta Tau Alpha Gamma Psi, Texas Christian University, Member, Worked alongside Joan Katz Cancer Research Center to raise money for breast cancer awareness, our organization's philanthropy, through volunteering and hosting the annual White Violet Gala: raised over $40,000 in 2022
- Froggie Friends, Texas Christian University, Member, Mentored students with special needs at a local high school
- Special Olympics, Texas Christian University, Member, Participated in sporting events with students and young adults with special needs
- Unified, Prior Lake High School, Member, Engaged in extracurricular activities with students with special needs and disabilities
- PALS Course, Prior Lake High School, Student taught at a local elementary school once a week for a semester
Timeline
Sales and Client Management Intern
Unum Life Insurance
05.2023 - 08.2023
Server
Minnesota Horse and Hunt Club
05.2021 - Current
Hostess/Server Assistant
Minnesota Horse and Hunt Club
09.2019 - 05.2021
Private Nanny
Family Household
06.2019 - 09.2019
Dining Room Server
Augustana Regent Independent Living Facility
08.2018 - 06.2019
Bachelor of Science - Communication Studies
Texas Christian University
High School Diploma -
Prior Lake High School
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