Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Anna Figueroa

Lutz,FL

Summary

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Overview

12
12
years of professional experience

Work History

Patient Access Representative

Inspira Health
Bridgeton, NJ
07.2019 - Current
  • Verified insurance coverage for services provided by the facility.
  • Assisted with scheduling outpatient appointments.
  • Ensured accuracy of all data entered into computer system.
  • Created new patient accounts in EMR system as needed.
  • Maintained confidentiality of all patient information in accordance with HIPAA regulations.
  • Answered phones promptly in a professional manner.
  • Facilitated communication between patients, staff members, and third party payers.
  • Managed incoming faxes related to patient registration processes.
  • Verified demographics and insurance information to register patients in computer system.

Sales Associate

Visionworks
Paramus, NJ
11.2012 - 08.2019
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Performed preliminary eye exams, including visual acuity tests and color vision tests.
  • Checked patient records for accuracy and updated them when necessary.
  • Scheduled appointments for patients according to their needs and preferences.

Education

Dental Assisting - Healthcare

Fortis Institute
Wayne, NJ
03-2011

Skills

  • Problem-Solving
  • Appointment Scheduling
  • Pre-Admission Requests
  • Registration management
  • Multitasking and Organization
  • Training Coordination
  • Customer Service
  • Insurance company knowledgeable
  • Scheduling Diagnostic Procedures

References

References available upon request.

Timeline

Patient Access Representative

Inspira Health
07.2019 - Current

Sales Associate

Visionworks
11.2012 - 08.2019

Dental Assisting - Healthcare

Fortis Institute
Anna Figueroa