Anna Figueroa
Lutz,FL
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
12
12
years of professional experience
Work History
Patient Access Representative
Inspira Health
Bridgeton, NJ
07.2019 - Current
- Verified insurance coverage for services provided by the facility.
- Assisted with scheduling outpatient appointments.
- Ensured accuracy of all data entered into computer system.
- Created new patient accounts in EMR system as needed.
- Maintained confidentiality of all patient information in accordance with HIPAA regulations.
- Answered phones promptly in a professional manner.
- Facilitated communication between patients, staff members, and third party payers.
- Managed incoming faxes related to patient registration processes.
- Verified demographics and insurance information to register patients in computer system.
Sales Associate
Visionworks
Paramus, NJ
11.2012 - 08.2019
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Performed preliminary eye exams, including visual acuity tests and color vision tests.
- Checked patient records for accuracy and updated them when necessary.
- Scheduled appointments for patients according to their needs and preferences.
Education
Dental Assisting - Healthcare
Fortis Institute
Wayne, NJ03-2011
Skills
- Problem-Solving
- Appointment Scheduling
- Pre-Admission Requests
- Registration management
- Multitasking and Organization
- Training Coordination
- Customer Service
- Insurance company knowledgeable
- Scheduling Diagnostic Procedures
References
References available upon request.
Timeline
Patient Access Representative
Inspira Health
07.2019 - Current
Sales Associate
Visionworks
11.2012 - 08.2019
Dental Assisting - Healthcare
Fortis Institute