Adept at mixology and health codes compliance, I excelled in enhancing customer satisfaction and safety at Jacobs Entertainment Inc. Known for meticulously managing bar inventory and leading training sessions, my proactive approach resulted in a significant reduction of guest intoxication incidents, showcasing my commitment to excellence and team leadership.
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
29
29
years of professional experience
Work History
Bartender / Waitress
Jacobs Entertainment Inc, Dba Lodge Casino and Gilpin Casino
12.2002 - 08.2024
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Served high customer volumes during special events, nights, and weekends.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Prepared custom drink orders by accurately measuring and mixing house ingredients.
Upheld strict regulations for safe alcohol service and food safety.
Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Verified drinking age requirements of customers by carefully reviewing photo identification.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Bartender
Proof of the Pudding
01.1996 - 04.2006
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Served high customer volumes during special events, nights, and weekends.
Obtained cash bank and stocked service bar to prepare for operation.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Kept bar presentable and well-stocked to meet customer needs.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Upheld strict regulations for safe alcohol service and food safety.
Maintained impeccably clean, attractive and well-stocked bar area.
Education
Bachelor of Arts - Ballet Dance
Academy of Music Frederick Chopin Warsaw Poland
Warsaw Poland
12-1994
Skills
Health codes compliance
Safe service compliance
Mixology
Bar restocking
Languages
English
Full Professional
Polish
Full Professional
Spanish
Limited Working
Russian
Elementary
Timeline
Bartender / Waitress
Jacobs Entertainment Inc, Dba Lodge Casino and Gilpin Casino
REGIONAL DIRECTOR OF FOOD AND BEVERAGE at Jacobs Entertainment Inc, dba Lodge Casino and Gilpin CasinoREGIONAL DIRECTOR OF FOOD AND BEVERAGE at Jacobs Entertainment Inc, dba Lodge Casino and Gilpin Casino
Corporate Director of Compliance & Risk Management at The Queen Casino & Entertainment, Inc, Belle of Baton Rouge Casino & HotelCorporate Director of Compliance & Risk Management at The Queen Casino & Entertainment, Inc, Belle of Baton Rouge Casino & Hotel