AnnaMarie Grisafe-Pont
Roxana
Summary
Highly organized and motivated Account Executive with demonstrated track record of building relationships with clients and customers, leading by example, and delivering exceptional customer service with prompt and efficient solutions. Eager to join a culture that encourages self-growth, growth within the company, helping others, spreading positivity, and strong work ethic. I have a willingness to learn, am easily coachable, and want to be useful to myself and others.
Overview
8
8
years of professional experience
Work History
Account Executive
Echo Global Logistics
02.2022 - Current
- Support the operations of a Senior Client Sales Representative's book of business - Tier 1 client
- Resolved issues promptly to drive satisfaction and enhance customer service
- Schedule pick-up and delivery appointments for shipments, communicate with clients and carrier representatives, balance the accounting workspace, and approve rates and invoices
Personal Trainer
The Exercise Coach
05.2020 - 08.2020
- Managed the daily cash operations of the theater
- Certified trainer through The Exercise Coach
- Balanced clients' schedules, create workout plans, and led them through workouts with an encouraging and positive attitude
- Organized, maintained, and updated client files
- Reached out to inquiring potential clients, answered questions, and scheduled consultations
Office Manager
Active Health KC
12.2019 - 06.2020
- Greeted patients with a friendly and welcoming attitude. Maintained a neat, clean, and organized lobby
- Managed all office operations, including processing insurance claims, accounts payable, scheduling clients, communicating with doctors, and filing patient information
- Continued education - read books on overall wellness and chiropractor practice
Assistant Manager
Cinemark Movie Theater
05.2015 - 10.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to guests, assessing needs, and maintaining current knowledge of consumer preferences. Provided solutions and reassurance to concerns
Education
Bachelor of Arts - Psychology
University of Kansas
12.2022
Associate of Arts - General Studies
Metropolitan Community College
05.2018
High School Diploma -
St. Teresa's Academy
05.2014
Skills
- Verbal and Written Communication
- Customer Relationships and Service
- Needs Assessment
- Sales Expertise
- Account Management
- Interpersonal Skills
- Leadership and goal setting
- Analytical thinking and problem-solving
- Petty Cash Management
- Accounts Payable and Accounts Receivable
Timeline
Account Executive
Echo Global Logistics
02.2022 - Current
Personal Trainer
The Exercise Coach
05.2020 - 08.2020
Office Manager
Active Health KC
12.2019 - 06.2020
Assistant Manager
Cinemark Movie Theater
05.2015 - 10.2019
Bachelor of Arts - Psychology
University of Kansas
Associate of Arts - General Studies
Metropolitan Community College
High School Diploma -
St. Teresa's Academy
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