Summary
Overview
Work History
Education
Skills
Work Availability
Work Preference
Timeline
Hi, I’m

Anna Guzman

Conroe,TX
Anna Guzman

Summary

Reliable Attendant highly effective at managing multiple simultaneous tasks in busy environments. Keeps supplies stocked, areas cleared and hazards eliminated. Offering Number years of experience in Industry. Energetic and dependable professional with excellent customer service, organizational and communication skills. Anticipates customer needs and provides service proactively while quickly and accurately responding to customer inquiries. Demonstrates consistently positive attitude and creates welcoming atmosphere for customers and colleagues. Disciplined attendant consistently provides superior customer service. Skilled organizer of orderly environments with eye for fine details. Proficiently maintains area cleanliness while offering assistance to patrons. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
years of professional experience

Work History

Time To Spare Entertainment

Front Desk Associate
04.2021 - 06.2022

Job overview

  • Maintained cleanliness and organization of front desk area
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

Fogo De Chão

Dessert Attendant
09.2022 - 12.2022

Job overview

  • Responded to customer requests efficiently and with knowledgeable assistance
  • Kept facilities clean, neat and organized to give areas professional and fresh appeal
  • Responded to all customer inquiries thoroughly and professionally
  • Determined customer needs by asking relevant questions and listening actively to responses.

DoorDash

Delivery Driver
12.2022 - Current

Job overview

  • Completed on-time deliveries by choosing best and most efficient routes
  • Operated vehicle safely in highly congested areas with no traffic violations
  • Completed rush deliveries on tight timetables to satisfy customer needs
  • Delivered packages to customer doorsteps and business offices.
  • Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.

Conroe Lake House
Conroe, TX

Host/Server
05.2023 - 12.2023

Job overview

  • Minimized customer service complaints by expertly managing customer expectations during busy periods.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Delivered pick-up and curbside orders to guests.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Education

Conroe High School
Conroe, TX

High School

Commonwealth Institute of Funeral Service
Houston, TX

Associate of Science from Funeral Service And Mortuary Science
12.2024

Skills

  • Cleaning Procedures
  • Sales Transactions
  • Conflict Resolution Techniques
  • Cash Handling
  • Customer Experience
  • Food Preparation
  • Time Management Skills
  • Stock Organization
  • Stock Control
  • Guest Flow Management
  • Critical Thinking
  • Valid Driver's License
  • Teamwork and Collaboration
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Part Time

Location Preference

On-Site

Important To Me

Work-life balanceCareer advancement4-day work week

Timeline

Host/Server

Conroe Lake House
05.2023 - 12.2023

Delivery Driver

DoorDash
12.2022 - Current

Dessert Attendant

Fogo De Chão
09.2022 - 12.2022

Front Desk Associate

Time To Spare Entertainment
04.2021 - 06.2022

Conroe High School

High School

Commonwealth Institute of Funeral Service

Associate of Science from Funeral Service And Mortuary Science
Anna Guzman