Anna Halvorson
Summary
Administrative professional with proven ability to streamline operations and enhance productivity. Adept at coordinating teams, managing resources, and driving projects to successful completion. Strong focus on collaboration, problem-solving, and adapting to changing needs. Skilled in office management, strategic planning, and effective communication.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Administrator
Good Samaritan Society - Lakota
12.2014 - Current
- Oversee a 38-bed Skilled Nursing Facility, 7-bed Basic Care, and 16-bed Senior Living Facility with approximately 50 employees
- Lead regulatory compliance, operations, financial stability, fundraising, and community involvement
- Identify business improvement opportunities considering operational, staff, and customer impact
- Enhanced employee satisfaction, improving eNPS by 24 points from 2023 to 2024
- Managed COVID-19 pandemic response, reducing infections and resident deaths
- Address staffing challenges with creative solutions and external agencies
- Handled concerns from families, residents, and staff during the pandemic and staffing crisis
- Developed compliance presentations and arranged third-party education
- Directly oversee a Community Advisory Board, critical in assisting with major operational goals
- Trained and mentored several Administrators-in-Training for NAB exams and state tests
- Served as Administrator for Lakota and Larimore locations from August 2023 to February 2024
Project Director
Spectra Health (Valley Community Health Centers)
01.2014 - 12.2014
- Led grant application to extend senior home care
- Prepared for project launch and represented the consortium in rural areas
- Engaged with stakeholders and community leaders
- Set funding goals
- Collaborated with the University of North Dakota's Center for Rural Health to meet objectives
Health Care Assistant I/II
Hennepin County Medical Center
01.2012 - 01.2014
- Assisted patients with daily living activities in medicine and psychiatry units
- Provided reorientation, de-escalation, and emotional support
- Managed patients with comorbidities including Hepatitis, Cancer, HIV/AIDS, Anemia, Respiratory Illness, severe trauma, Alcoholism, substance abuse, COPD, CHF, Schizophrenia, Bipolar disorder, Anxiety/Depression, active suicide cases, and major surgeries (hip, knee, ankle, arm, skull fractures)
Education
Master of Arts - Health and Human Services, Long Term Care
Saint Mary's University of Minnesota
Minneapolis, MN01.2014
Bachelor of Science - Allied Healthcare Management
Saint Mary's University of Minnesota
Minneapolis, MN01.2013
Skills
- Analytical Problem-Solving
- Customer Service
- Team Engagement Initiatives
- Group Dynamics Management
- Engaging Interpersonal Skills
- Stakeholder Management
- Strategic Project Management
- Budget/Financial Management
- Client Relationship Building
- Organizational Strategy
- Performance Optimization
- Risk Mitigation Strategies
Certification
- AHA CPR/BLS Certified | 2021
- Certified Nursing Assistant, North Dakota, #62520 | 2016
- Licensed Nursing Home Administrator, North Dakota, #R-748 | 2014
- Licensed Nursing Home Administrator, Minnesota, #4293 | 2014
Accolades
- 2024: AHCA/NCAL National Quality Award - Bronze Level; Assesses an organization's mission, vision, and success factors using the Baldridge Excellence Framework (facility-specific award)
- 2022: Good Samaritan Society Ever Forward Region 3 Administrator Champion; For administrators demonstrating exceptional leadership
- 2017: Good Samaritan Society GSS Way Region 31 Leadership Champion; Recognizes extraordinary servant leadership traits like honesty, compassion, and humility
- 2017: ACHCA Eli Pick Leadership Award Qualifier; Awarded to skilled nursing facility administrators excelling in quality care and operational effectiveness; Only 2% of facilities qualify
- 2015, 2017, 2019, 2022: NDLTCA Caregiver Award Nominee; Acknowledges employees enhancing residents' quality of life
- 2014: Gold Medal, Hennepin County Medical Center, Olympics for Patient Safety; Co-created the 'Spa Team' to assist Health Care Assistants and RNs during heavy patient loads
Related Experience
- 2025: Board Member; Red River Regional Council (RRRC), At-Large
- 2023-present: Board Member, Nelson County Job Development Authority; Engaged in economic projects in Nelson County, ND
- 2023: Stakeholder and Selection Committee Member, ND Council on the Arts; Participated in selection for Northeast North Dakota Public Art Display
- 2022-present: Member, Legislative and Funding Committees, North Dakota Long Term Care Association; Contributed to legislative discussions and funding solutions for long-term care
- 2021-present: Member, Nelson-Griggs Healthcare Coalition; Improved public health initiatives in Nelson and Griggs Counties, ND
- 2017-2019: Coordinator, Nelson County Health Fair; Organized annual health fairs, collaborating with county health entities, fundraising for local charities
- July 2018, 2019: Participant, National Emerging Leadership Summit (NELS); Developed solutions for health service leaders, met with Congress members in Washington, D.C.
- 2016-2018: Council Member, City Council, Lakota, ND; Addressed citizen concerns, collaborated on city projects and human resource issues
- 2016-2019: Team Leader, Sunshine Hospitality Home Team, Grand Forks/Lakota, ND; Raised $50,000 for sponsoring a room at Sunshine Hospitality Home, Grand Forks, ND
- 2015-present: Committee Member, Economic Development Committee, Lakota, ND; Supported small business growth, facilitated Farmer's Market, funded city improvements, and mural installation
- 2014: Administrative Intern, Maranatha Care Center, Brooklyn Center, MN; Completed practicum managing various units under a Licensed Nursing Home Administrator
- 2014: Project Consultant, Augustana Care Center, Minneapolis, MN; Developed East African niche in urban skilled nursing facility
- 2013-2014: Member, Patient Excellence Council, Hennepin County Medical Center, Minneapolis, MN; Advocated for healthcare duties, initiated patient comfort activities such as manicure, pedicure, massage, and aromatherapy
Timeline
Administrator
Good Samaritan Society - Lakota
12.2014 - Current
Project Director
Spectra Health (Valley Community Health Centers)
01.2014 - 12.2014
Health Care Assistant I/II
Hennepin County Medical Center
01.2012 - 01.2014
Bachelor of Science - Allied Healthcare Management
Saint Mary's University of Minnesota
Master of Arts - Health and Human Services, Long Term Care
Saint Mary's University of Minnesota
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