Anna Hanley

• Manage patient registration and appointment scheduling to optimize clinic workflow.
• Verified insurance eligibility and benefits
• Supports other staff to improve clinic performance and slow
• Addresses patient inquiries and concerns, providing exceptional customer service in high pressure environments.
• Engages with patients to ensure a comfortable environment
• Takes care of administrative tasks such as filing, data entry, and report generation to support streamlined office operations.
• Answer incoming calls, schedule appointments and confirm medical records needed

As a Social Media Influencer, I take the time and mindfulness that an audience needs to see real authenticity from the content they are engaging with. Day to Day, I plan out new ways to attract my audience and keep them engaged. May that be switching up my content and adjusting things so that it feels more personable or I stick with a niche and focus on one specific trend for the whole month to see what does better statistically. I have a passion and love for showing behind the scenes of myself, brands and companies. Growing on social media in any aspect, is something I genuinely believe makes a person or business more successful and valuable since you can express what you love.

• Developing engaging content strategies to enhance audience interaction and brand visibility.
• Analyzing social media trends and audience to improve content creation and posting schedules.
• Engaging with followers through comments to foster a community.
• Strengthened personal brand identity by consistently maintaining a focused and authentic voice, tone, and visual aesthetic across all content creation efforts.
• Created, curated and managed to publish content with understanding how engagement works.

• My time being an Administrative Assistant lead me to create arrangements for day to day needs, distribution of items needed to staff & accommodating to appropriate personnel.
• Developed and maintained filing systems for confidential documents and records on computer and in person files to make sure all needs are arranged neatly when looking for something needed.
• Maintained office supplies inventory by checking stock to determine what was needed for our center.
• Greeting visitors in a professional manner with respect but as well as creating a true bond with them, gaining trust, respect and excitement to see myself and the staff. Efficiently answering inquiry’s and questions from incoming future families or ones already with us, regarding the center and their care. Supportive leader to the staff/team including as we all work together to grow a better family.
• Ensured efficient operation of office all around
• Schedules appointments & following up with inquiries.

• Day to day I, Communicated regularly with families as they had concerns and needs to improve their child’s day and knowledge. I attended to those and adjusted what was needed to create a better routine for their child and make them feel confident in me as a person/teacher.
• Maintained a clean and orderly classroom so the kids had a routine, enjoyed feeling safe & were comfortable when entering the environment!
• Encouraged social interactions between children through cooperative play activities.
• Collaborated closely with lead teachers on planning and current curriculum, working as a team to build the children’s knowledge but also our own.
• Helped build positive behavior management strategies in the classroom.
• Engaged children in conversations about topics related to their interests or life situations to make them have a sense of trust and understanding.

• Interpreted rules to ensure fair play throughout competition, with also teaching if not familiar with the game rule.
• Enforced disciplinary action
• Called fouls, offsides and other infractions during matches
• Communicated effectively with co referee & teams. Teaching the sport I loved to grow others interests!