Anna Harper
Vancouver,WA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. MAST/OLCC/Food Handlers current.
Overview
14
14
years of professional experience
Work History
Event Bartender
In The Mixx
Portland, OR
11.2025 - Current
- Managed inventory levels, restocking supplies to prevent shortages during events.
- Collaborated with event coordinators to create tailored beverage menus for diverse client needs.
- Maintained cleanliness and organization of bar area, adhering to safety and health regulations.
- Monitored guest consumption and responsibly managed alcohol service to promote safety.
- Enhanced customer experience by providing personalized drink recommendations and engaging in friendly conversation.
Bartender
Kirkpatricks Sports Bar
Vancouver, WA
11.2023 - Current
- Developed and maintained extensive knowledge of drink recipes and menu offerings.
- Provided exceptional customer service, enhancing guest experience through effective communication.
- Operated cash register and managed transactions accurately to ensure smooth service flow.
- Trained new staff on bar operations, improving team efficiency and service quality.
Beverage Service/Cocktail Serving
Ilani Casino
11.2022 - 08.2023
- Take and serve beverage orders, mix cocktails and fulfill beverage orders, ensure guest satisfaction, educate guests about promotions and bars inventory of alcoholic and non-alcoholic drinks, bar restocking and general clean up
Administrative Assistant
State Farm
01.2020 - 02.2021
- Lead generation, case management and policy changes, switchboard operation, research account histories and resolve billing issues, managing agents correspondence and schedules, general office duties; filing, faxing, mailing documents
Event Server/Bartender
Pearl Catering
05.2016 - 11.2019
- Experience as an expert cocktail server at various renowned bars and event spaces, skilled in serving drinks and food in a professional manner, excellent fluency and politeness in conversation with guests, skilled in preparing and cleaning tables, excellent memory with attention to detail and accuracy, able to maintain hygienic environment in bar and dining areas, mixed and served basic cocktails, beers, and wine, breakdown and setup of event space serving areas
- Provided friendly, courteous service to create memorable moments for guests.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Applied comprehensive knowledge of wine, cider, and beer to increase daily beverage sales.
- Checked identification for minimum age for sale of alcoholic beverages.
- Returned reusable goods and serving equipment for inventory and restock.
- Maintained tidy and organized dining room, kitchen and serving stations to comply with cleanliness standards.
Retail Sales Consultant
AT&T Mobility/Directv
12.2013 - 07.2018
- Meet constantly changing high volume sales quotas, customer education on technology and device troubleshooting, attend trainings to stay up to date on constantly changing products, offers, programs, and apps, maintain professional business relationships with clients and customers, operation of complex Point of Sale systems, opening/closing duties and cash handling, conflict resolution, 'Acting store manager' during peak times, managed and oversaw shipment processing and store inventory counts/restocks and refreshes, customer and business account management, billing analysis
Server
Joes Crab Shack
05.2013 - 05.2015
- Ensured optimal guest experience in a fast-paced setting by seating guests, taking orders, serving dishes, and removing dinnerware promptly and with a positive attitude, managed orders and accompanying financial transactions using digital point of sale systems, knowledgeably recommended menu items based on customer needs and preferences including up-selling complementary dishes and drinks, ability to multitask; ensuring side work and cleaning was completed without detracting from guest experience, assisted other workers to achieve maximum efficiency during peak attendance times
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Server/Promoter
Aura Nightclub
04.2012 - 02.2013
- Generate excitement and business on weekends and holidays, table and bottle service sales, mixing and serving basic cocktails and champagne, basic set up, clean up, and decorating of event space, marketing via social media platforms, managing guest lists and verifying patrons VIP status
Skills
- Guest Relations
- Beverage Preparation
- High-Volume Dining
- Event Setup
- Food Handling
- Bartending
- High-End Event Experience
- Wine Knowledge
- Food Running Skills
- Table Bussing
- Guest Engagement
- Hospitality Service Expertise
- Dining Area Maintenance
- Point of Sale Operation
- Food Sales and Promotion
- Food and Beverage Pairings
- Order Accuracy
Timeline
Event Bartender
In The Mixx
11.2025 - Current
Bartender
Kirkpatricks Sports Bar
11.2023 - Current
Beverage Service/Cocktail Serving
Ilani Casino
11.2022 - 08.2023
Administrative Assistant
State Farm
01.2020 - 02.2021
Event Server/Bartender
Pearl Catering
05.2016 - 11.2019
Retail Sales Consultant
AT&T Mobility/Directv
12.2013 - 07.2018
Server
Joes Crab Shack
05.2013 - 05.2015
Server/Promoter
Aura Nightclub
04.2012 - 02.2013