Olivia Ferguson
Austin
Summary
Highly personable and organized professional with extensive experience in guest service, front desk support, hospitality, and veterinary care. Proven ability to communicate effectively, manage busy front-facing roles, and create positive client experiences. Adept at multitasking, resolving issues, and supporting team operations in fast-paced environments. Seeking a front desk position where strong communication, organization, and customer-first attitude are essential.
Overview
8
8
years of professional experience
Work History
Event Bartender
FBR Management
09.2021 - Current
Bartender / Sales-Focused Service
Canary Roost
03.2024 - 06.2025
Bartender / Guest Services
Inn Cahoots / Austin Studio & Garden
07.2023 - 03.2024
Beverage Director / Bartender
Native Hostel
06.2022 - 04.2023
Bartender
Austin EastCiders
02.2021 - 09.2021
Bartender / Event Coordinator
Davenport Lounge
06.2020 - 02.2021
Veterinary Technician / Front Desk Support
Fischer Veterinary Clinic
06.2017 - 06.2020
Education
University of North Texas
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Southlake Carroll High School
Southlake, TXSkills
- Guest Service & Client Relations
- Professional Communication (Phone, Email, In-Person)
- Sales & Upselling Techniques
- Appointment Scheduling & Calendar Management
- Conflict Resolution & Problem Solving
- Point of Sale (POS) & Cash Handling
- Record Keeping & Administrative Support
- Event Planning & Coordination
- Social Media Promotion & Brand Representation
- Team Collaboration & Adaptability
- TABC & Food Handler Certified
- High-Volume Environment Experience
- Conflict resolution
Timeline
Bartender / Sales-Focused Service
Canary Roost
03.2024 - 06.2025
Bartender / Guest Services
Inn Cahoots / Austin Studio & Garden
07.2023 - 03.2024
Beverage Director / Bartender
Native Hostel
06.2022 - 04.2023
Event Bartender
FBR Management
09.2021 - Current
Bartender
Austin EastCiders
02.2021 - 09.2021
Bartender / Event Coordinator
Davenport Lounge
06.2020 - 02.2021
Veterinary Technician / Front Desk Support
Fischer Veterinary Clinic
06.2017 - 06.2020
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Southlake Carroll High School
University of North Texas
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