Summary
Work History
Education
Skills
Timeline
Server

Anna Harris

Columbus,GA

Summary

Dynamic server with a strong work ethic and exceptional customer service skills, honed at IHOP. Proven ability to enhance guest experiences through effective communication and teamwork. Expert in cash handling and menu memorization, consistently managing high-volume dining while ensuring customer satisfaction and operational efficiency.

Work History

Server

IHOP
11.2024 - 02.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

To-Go Server

IHOP
11.2024 - 02.2025
  • Maintained timely communication with both kitchen staff and customers regarding any potential delays or issues, ensuring transparency and managing expectations effectively.
  • Demonstrated excellent communication skills when interfacing with customers over the phone or in-person, resulting in positive feedback and repeat business.
  • Provided expert knowledge of menu items and ingredients when interacting with customers, facilitating informed decision-making for their meal choices.
  • Managed multiple orders simultaneously while maintaining attention to detail, ensuring proper packaging and presentation for each item.
  • Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
  • Reviewed orders to determine appropriate delivery inclusions such as utensil type and quantity, napkins, straws, and promotional coupons.

Education

No Degree - Nursing Education

Central High School
Phenix City, AL
05-2028

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Customer service
  • Team collaboration
  • Menu memorization
  • High volume dining

Timeline

Server

IHOP
11.2024 - 02.2025

To-Go Server

IHOP
11.2024 - 02.2025

No Degree - Nursing Education

Central High School
Anna Harris