Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Experienced in leading and supervising operational teams.
Overview
2025
2025
years of professional experience
5
5
years of post-secondary education
Work History
Owner
Le Petit Sweet Bakery
6 2023 - Current
Managed operations, budgeting, and analysis to increase profits and satisfaction.
Improved efficiency and service in daily business management.
Boosted engagement by 30%, followers by 15%, and sales by 10% through targeted campaigns.
Operations Manager
Charmer Holdings
07.2022 - 08.2023
Proven success in budget management, marketing analysis, and time management.
Increased Garrett Michael Barbershop followers by 25% and boosted appointments by 20% in three months.
Implemented statements that increased employee engagement by 12% and team performance by 10%.
Led quarterly reviews for 6 employees, improving key metrics by 20% with tailored action plans.
Education
Bachelor of Science - Digital Marketing
Ensign College
SLC, UT
08.2023 - Current
Associate of Science - University Studies
Utah Valley University
Orem, UT
05.2020 - 05.2024
Skills
Salesforce
Team collaboration
Customer relations
Client service
Performance reporting
Market analysis
Certifications
Technology and account management
Content creation
Inbound sales
Communication
Timeline
Bachelor of Science - Digital Marketing
Ensign College
08.2023 - Current
Operations Manager
Charmer Holdings
07.2022 - 08.2023
Associate of Science - University Studies
Utah Valley University
05.2020 - 05.2024
Owner
Le Petit Sweet Bakery
6 2023 - Current
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