Anna Havron
Auburn
Summary
Dynamic Assistant Manager with a proven track record at SweetFrog Premium Frozen Yogurt, excelling in team training and inventory management. Enhanced customer satisfaction through effective problem-solving and multitasking, while maintaining a clean and organized environment. Committed to optimizing staff schedules and fostering a collaborative team atmosphere.
Overview
2026
2026
years of professional experience
Work History
Assistant Manager
SweetFrog Premium Frozen Yogurt
Auburn, AL
12.2024 - Current
- Trained and mentored team members on best practices and company policies.
- Coordinated staff schedules to optimize workforce efficiency during peak hours.
- Resolved customer inquiries and complaints, enhancing overall satisfaction and loyalty.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Babysitter
Friends And Family Members
2020 - Current
- Supervised children's activities, ensuring safety and engagement in age-appropriate play.
- Developed and implemented educational games to enhance cognitive skills and creativity.
- Established routines for bedtime, hygiene, and discipline to foster positive behavior.
- Adapted care strategies based on individual child needs, enhancing emotional well-being.
- Resolved conflicts among children using effective communication and problem-solving techniques.
- Communicated positively with children and guardians.
Crew Member
Toomer’s Drugs
Auburn AL
05.2021 - 12.2023
- Operated cash register efficiently, handling transactions accurately and managing customer payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
Hotel And Restaurant Management
Auburn University
Auburn, ALHigh School Diploma -
Auburn High School
Auburn, AL05.2024
Skills
- Team training
- Inventory management
- Staff scheduling
- Cash register operation
- Multitasking efficiency
- Customer service excellence
- Cleanliness maintenance
- Time management
- Problem-solving
- Reliability and punctuality
- Child supervision
- Toddler care experience
Affiliations
Alpha Xi Delta sorority member, Auburn University
Timeline
Assistant Manager
SweetFrog Premium Frozen Yogurt
12.2024 - Current
Crew Member
Toomer’s Drugs
05.2021 - 12.2023
Babysitter
Friends And Family Members
2020 - Current
Hotel And Restaurant Management
Auburn University
High School Diploma -
Auburn High School