Anna Henderson
Prosper ,TX
Summary
I graduated from the University of North Carolina at Charlotte in May after working full time while being a full time student. I have obtained leadership roles where I manage others to efficiently open and close down establishments. I have held these leadership roles while continuing my education by obtaining my Personal Trainer Certification.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server Shift Leader
North Italia
08.2022 - Current
- Served food and beverages promptly with attention to customer needs.
- Enhanced customer satisfaction by tailoring dining experience to personal preferences.
- Demonstrated strong multitasking skills by attending to multiple tables without compromising service quality.
- Promoted a positive work environment using teamwork and communication.
- Trained new staff, oversaw service team, and delegated tasks.
- Consistently met or exceeded sales goals using upselling techniques.
- Maintained thorough menu knowledge to answer questions regarding menu items.
Server
Mimosa Grill
08.2021 - 08.2022
- Served food and beverages with focused attention to customer needs.
- Worked with POS system to place orders and manage credit card authorizations.
- Collaborated with team members during busy shifts for effective workflow and elevated guest experience.
- Performed opening and closing duties while overseeing service staff, ensuring the dining area was prepared for service transitions.
- Enhanced customer satisfaction by attending to their needs and providing a personalized experience.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
Education
Exercise Science -
University of North Carolina At Charlotte
Charlotte, NC05.2024
Skills
- Written and Verbal communication
- Team player
- Enthusiastic
- Personable
Certification
- Food Handler Certificate (FHC) - American National Standards Institute (ANSI).
- Alcohol Server Certification - Training for Intervention Procedures (TIPS).
- CPR/AED Certification
Timeline
Server Shift Leader
North Italia
08.2022 - Current
Server
Mimosa Grill
08.2021 - 08.2022
- Food Handler Certificate (FHC) - American National Standards Institute (ANSI).
- Alcohol Server Certification - Training for Intervention Procedures (TIPS).
- CPR/AED Certification
Exercise Science -
University of North Carolina At Charlotte
Similar Profiles
Maria ParedesMaria Paredes
Prep Cook at North ItaliaPrep Cook at North Italia
Timothy CarterTimothy Carter
Restaurant Manager at North ItaliaRestaurant Manager at North Italia
Jacob SheridanJacob Sheridan
Host at North ItaliaHost at North Italia