Anna Holmes

Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.

• Assigned patrons to tables suitable for needs and restaurant section rotation.
• Supported servers, food runners and bussers with keeping dining area ready for every guest.
• Cultivated positive guest relations by managing information and orchestrating speedy seating.
• Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
• Monitored seating area and checked restrooms regularly to keep spotless.
• Used cash registers and credit card machines to cash out customers.
• Collected information from arriving customers to seat groups or place them on waitlist.
• Documented reservations, alerted servers and managers of large groups and prepared seating.