Anna Huynh
RAYMOND,NH
Summary
Care-focused Phlebotomist bringing 18-year background in laboratory settings. Accomplished at easing patient anxieties and hitting veins on first attempts. Experienced in skin puncture draws utilizing varied needle gauges and collection techniques tailored to patients including pediatric and elderly
Overview
31
31
years of professional experience
Work History
Phlebotomist
Core Physicians LLC
08.2005 - Current
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Centrifuged blood samples as outlined in clinical protocols.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Developed and implemented strategies to improve phlebotomy processes.
- as a lead phlebotomist also work at the Lab customer service desk. answered phone calls. Reasonable for add on requests and advised providers and clinical staff on the lab order module and what test codes are needed for proper testing on a patient and what swabs and containers needed for certain testing.
- i was responsible for ordering supplies for the Phlebotomy site I worked at and keeping the lab running smoothly at all times.
Shift Supervisor
Hallmark Gold Crown
11.2003 - 06.2005
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- was given and delegated tasks to include restocking and marketing stock on special displays.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
- Completed cash and credit card transactions accurately using POS software.
Animal Caretaker Front Desk Staff
Bulger Animal Hospital
10.1998 - 09.2002
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Educated visitors and staff on proper animal care and handling.
- Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
- Reset procedure rooms between appointments and disinfected equipment.
- Maintained patient charts by documenting information to reflect updated health issues and most recent medical treatment.
Bakery Clerk
Market Basket Food Stores
04.1993 - 10.1998
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Wrapped, boxed and weighed bakery department products.
- Listened to customer needs and desires to identify and recommend optimal products.
- decorated cakes for special occasions
Education
Phlebotomy And EKG Technician
Health Training Center
Boston, MA04.2005
Associate of Arts - Liberal Arts
Northern Essex Community College
Haverhill, MA05.1998
Georgetown High School
Georgetown, MA06.1994
Skills
- Infection Control
- Medical Testing performed Fingersticks for INR results
- Paperwork Processing EMR, Meditech and Ladaq systems
- Specimen Preparation and processing and getting blood ready for testing
- Patient Support
- Recording Data
Timeline
Phlebotomist
Core Physicians LLC
08.2005 - Current
Shift Supervisor
Hallmark Gold Crown
11.2003 - 06.2005
Animal Caretaker Front Desk Staff
Bulger Animal Hospital
10.1998 - 09.2002
Bakery Clerk
Market Basket Food Stores
04.1993 - 10.1998
Phlebotomy And EKG Technician
Health Training Center
Associate of Arts - Liberal Arts
Northern Essex Community College
Georgetown High School
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