Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Anna Kapirina

Philadelphia,PA

Summary

Dynamic financial professional with a proven track record at DaVita Kidney Care, specializing in financial reporting and variance analysis. Demonstrates strong leadership abilities and a dedication to enhancing customer satisfaction through effective problem-solving strategies. Proficient in Microsoft Excel, fluent in Russian, and recognized for exceptional analytical skills that drive operational efficiency. Possesses specialized expertise in cash handling, customer service, and fraud detection, fostering trust and accuracy in financial transactions.

Overview

6
6
years of professional experience

Work History

Associate Banker

Chase Bank
Huntingdon Valley, PA
12.2024 - Current
  • Received and counted daily inventories of cash, drafts and checks. Issued and redeemed money orders, cashier checks, and savings bonds.
  • Maintained confidentiality of customer financial information at all times.
  • Built and maintained client relationships through quality, personalized interactions.

Financial Analyst

DaVita Kidney Care
Denver, CO
12.2021 - 10.2023
  • Provided support for the Financial Controller and Accounting regarding special projects for financial reporting on a monthly, quarterly, and annual basis, using QuickBooks, Oracle, and Microsoft Excel.
  • Conducted variance analysis to compare budgeted figures against actual results and identified causes of discrepancies.
  • Team lead for nine departments, as well as providing training for a new employee with important information and resources.

Customer Service Representative

Farmers Insurance Agency
Huntingdon Valley, PA
05.2019 - 09.2020
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.

Education

Bachelor of Science - Major - Finance, Minor - Accounting

Drexel University LeBow College of Business
Philadelphia, PA
06.2021

Skills

  • Microsoft Excel, Word, PowerPoint
  • Tableau
  • SAP
  • QuickBooks usage
  • Cash handling
  • Customer service
  • Financial reporting
  • Problem solving
  • Time management
  • Attention to detail
  • Leadership

Languages

Russian
Native/ Bilingual

Timeline

Associate Banker

Chase Bank
12.2024 - Current

Financial Analyst

DaVita Kidney Care
12.2021 - 10.2023

Customer Service Representative

Farmers Insurance Agency
05.2019 - 09.2020

Bachelor of Science - Major - Finance, Minor - Accounting

Drexel University LeBow College of Business

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Anna Kapirina