BEHAR TERZIJA
Gurnee,IL
Summary
Experienced and reliable customer service Associate with extensive experience helping in Customer Satisfaction. Strong dedication to helping customers resolve issues and cultivating a positive image of the company. Excel in team environments.
Overview
9
9
years of professional experience
Work History
ASSOCIATE BANKER
CHASE
07.2022 - Current
- Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
- Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
- Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
- Assists clients and the branch team by helping with new account openings when needed
- Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
SERVER
THE CHEESECAKE FACTORY
07.2015 - 12.2022
- As a server, you'll wow our guests with outstanding service and hospitality
- You'll help with menu selections, quickly refill beverages and ensure food arrives on time, always delivering warm and friendly interactions
Education
BACHELOR OF ART -
UNIVERSITY OF WISCONSIN PARKSIDE
Skills
- Customer Service
- Hard working
- Reliable
- Personable
- Computer Skills
- Proficient with Microsoft Word
- Proficient with Microsoft Excel
- Proficient with Microsoft PowerPoint
Timeline
ASSOCIATE BANKER
CHASE
07.2022 - Current
SERVER
THE CHEESECAKE FACTORY
07.2015 - 12.2022
BACHELOR OF ART -
UNIVERSITY OF WISCONSIN PARKSIDE
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