Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

ANNA K. DUVALL

Cape Coral,FL

Summary

Experienced retail management professional with solid record of accomplishment in increasing team efficiency and performance. Monitor and motivate staff toward continuous improvement and delivery of exceptional customer service to every guest. Natural leader and analytical problem-solver ready to take on any store challenge.

Overview

15
15
years of professional experience

Work History

Front End Team Lead

Walmart Neighborhood Market
Cape Coral, FL
11.2010 - 07.2025
  • Completed diverse tasks on daily basis to serve customer needs, including processing wire transfers and money orders, managing returns and exchanges.
  • Contributed to team success by filling in on cashier duties, providing product assistance, merchandising shelves and cleaning customer areas.
  • Collaborated with managers and other team members to solve difficult or complex customer issues.
  • Manager on duty
  • Weekly Bank Activity report
  • Inventory and order product and supplies as needed
  • Replenish cash in cash recycler
  • Selecting/ preparing/staging/dispensing online groceries for customers.
  • Provided technical leadership, mentorship and guidance to team members..
  • Monitored cash drawers in checkouts to verify adequate cash supply.
  • Delegated work tasks to employees based on shift requirements, individual strengths, and unique training.
  • Delivered consistent training and close mentoring support to front end employees in operations and customer service strategies.

Education

Associate of Science - Accounting

City College
Coconut Creek, FL
01.2006

Skills

  • Customer Service Excellence
  • Team Leadership and Motivation
  • Cash Handling and Management
  • Problem-Solving Abilities
  • Retail Operations

References

References upon request

Timeline

Front End Team Lead

Walmart Neighborhood Market
11.2010 - 07.2025

Associate of Science - Accounting

City College

Similar Profiles

CREATE PROFILE