Anna Killmer

Deli/Bakery Manager

Family Fare Supermarket

09.2021 - 04.2024

Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
Managed inventory and reduced waste, resulting in cost savings for the deli and bakery.
Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
Handled staff scheduling, ensuring adequate coverage during peak times while minimizing labor costs.
Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
Conducted employee training sessions on proper techniques, equipment usage, sanitation practices, and safety protocols.
Maintained and controlled inventory of fresh and frozen goods.
Monitored inventory levels and identified opportunities for cost savings.
Introduced new display techniques that showcased products effectively, increasing visual appeal and driving sales growth.
Collaborated with other department managers to develop cross-promotional strategies that boosted overall store revenue.
Developed and implemented policies and procedures to boost customer satisfaction and loyalty.
Reduced employee turnover by implementing comprehensive training program and fostering supportive work culture.
Fostered team environment that encouraged skill development, leading to improved product consistency and staff morale.
Implemented health and safety protocols, ensuring compliance with regulations and creating safe working environment.
Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Examined incoming inventory, merchandised shelves and prevented shrinkage.
Marked-down clearance items and relocated merchandise to proper store areas.
Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
Attended meetings twice a week, conference calls every other week, and meetings at other locations throughout the year.