Anna Lara
El Monte,CA
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Medical Assistant
Arcadia MRI & Imaging
638 W Duarte Rd, Arcadia, CA 91007
12.2023 - Current
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
Medical Assistant
Chinn & Chinn Urology
65 N First Ave UNIT 102, Arcadia, CA 91006
01.2010 - 12.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
Education
Educational Certificate - Medical Assistant
Maric College
Los Angeles, CA2006
High School Diploma -
Pasadena City College
Pasadena, CA2005
Medical Social Work
Blair High
Pasadena, CA2004
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Clinical documentation
- Data entry
- Reliable team player
- Electronic health records
- Electronic medical records
- Specimens collection and processing
- Professionalism and ethics
- Insurance verification
- Maintaining confidentiality
- Appointment setting
- Medical records management
- Medical supply inventory
- Equipment sterilization
- Adaptable
- Inventory and supply management
- Payment collection
- Medical billing and coding
- Medical office management
- Healthcare software proficiency
- Insurance claims
- Insurance authorizations
Certification
- CMA - Certified Medical Assistant
Timeline
Medical Assistant
Arcadia MRI & Imaging
12.2023 - Current
Medical Assistant
Chinn & Chinn Urology
01.2010 - 12.2023
Educational Certificate - Medical Assistant
Maric College
High School Diploma -
Pasadena City College
Medical Social Work
Blair High