Results-driven professional with experience in team leadership and training. Skilled in fostering collaboration, managing schedules, and implementing quality control measures, contributing to improved service consistency and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Sales Associate
America's Car-Mart
North Little Rock, AR
08.2025 - Current
Delivered exceptional customer service, addressing inquiries and facilitating vehicle purchases.
Developed in-depth product knowledge to effectively advise clients on vehicle features and financing options.
Cultivated relationships with customers to enhance loyalty and encourage repeat business.
Led team training sessions to improve sales techniques and product understanding among staff.
Negotiated purchase prices and explained sales, warranty, and optional products.
Answered telephone and email inquiries from potential customers.
Assistant Manger/ Receptionist
K and A Cleaning Services
Sherwood, AR
05.2022 - 11.2025
Led team in executing cleaning protocols, ensuring adherence to company standards.
Developed training materials for new staff, enhancing onboarding process and efficiency.
Oversaw scheduling of staff assignments, optimizing workflow and resource allocation.
Implemented quality control measures, improving service consistency and customer satisfaction.
Supervised day-to-day operations to meet performance, quality and service expectations.
Developed strong working relationships with staff, fostering a positive work environment.
Student Worker
Fruitcake and Jelly Kitchen
Hollister, MO
01.2023 - 10.2024
Operated production machinery to ensure efficient processing of food items.
Assisted in inventory management, tracking stock levels and ensuring timely replenishment.
Prepared ingredients for production, adhering to safety and quality standards.
Collaborated with team members to streamline workflow and improve operational efficiency.
Took and followed detailed directions from others.
Processed customer transactions efficiently using point-of-sale systems.
Assisted customers with product inquiries and provided recommendations.