ANNA GRACE LERMER
FORT MYERS,UNITED STATES
Summary
Highly motivated and hardworking student actively seeking a challenging summer internship opportunity. With meticulous attention to detail and a proactive approach, I bring strong teamwork, problem-solving, observational, organizational, and communication skills honed through my U.S. Senate Internship and volunteering experiences. My eagerness to take on diverse tasks and unwavering dedication to supporting the team make me an asset in any dynamic environment. I am committed to demonstrating reliability and fostering a resourceful approach to contribute effectively to your team's success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server /Assistant Bartender
The Swamp Restaurant
08.2023 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Started Bartending training
Legislative Assistant
US Senate Office of Debbie Stabenow
05.2023 - 08.2023
- Answer phones and perform case intake work with constituents
- Attend sub-committee hearings and write legislative memos regarding these
- Conduct White House tours for constituents and the Sentator's guests
Volunteer
Heights Fondation
08.2021 - 05.2022
- Assisted with, organized and implemented programs, events and activities driving outreach initiatives aiding the community and individuals
- Resolved issues using strong communication and engagement skills
- Approached work with enthusiasm while promoting fun and learning
Food Runner
BLU Sushi
01.2021 - 07.2021
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Enhanced dining experience by attentively responding to guest requests and providing accurate information about menu items.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
Hostess
Traders
09.2020 - 05.2021
- Enhanced customer experiences by efficiently managing reservations and seating arrangements.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Increased overall dining satisfaction by promptly addressing and resolving guest concerns or issues.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Intern
Sanibel Internal Medicine Practice
05.2020 - 08.2020
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data
- Recorded patients' medical history, vital statistics and test results in electronic medical records
- Built and maintained rapport with patients' family members and support system
Education
Bachelor of Arts - Political Science
The University of Florida
Gainesville, FL05.2026
Associate of Science - Political Science
Santa Fe College
Gainesville, FL05.2024
Pennsylvania State University
05.2023
High School Diploma -
The Canterbury School of Fort Myers
05.2022
Skills
- Interpersonal Communication Skills
- Love of Learning
- Analytical Thinking Skills
- Complex Problem Solving
- Time Management Skills
Certification
Guest services Intern @ Yogapod , Oct 2023-present
Timeline
Server /Assistant Bartender
The Swamp Restaurant
08.2023 - Current
Legislative Assistant
US Senate Office of Debbie Stabenow
05.2023 - 08.2023
Volunteer
Heights Fondation
08.2021 - 05.2022
Food Runner
BLU Sushi
01.2021 - 07.2021
Hostess
Traders
09.2020 - 05.2021
Intern
Sanibel Internal Medicine Practice
05.2020 - 08.2020
Bachelor of Arts - Political Science
The University of Florida
Associate of Science - Political Science
Santa Fe College
Pennsylvania State University
High School Diploma -
The Canterbury School of Fort Myers
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