Anna Lichty
Fayetteville,GA
Overview
7
7
years of professional experience
Work History
Inn Manager
The Veranda Historic Bed & Breakfast Inn
Senoia, GA
03.2024 - Current
- Trained new staff on menu items, service standards, and operational procedures.
- Assisted in developing training materials to enhance server knowledge and skills.
- Observed service interactions, providing constructive feedback for continuous improvement.
- Conducted role-playing scenarios to improve staff confidence and customer engagement techniques.
Horticulture Manager
Alō Farms
Peachtree City, GA
05.2021 - 02.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Lead Server Trainer
Dunc’s BBQ Kitchen
Newnan, GA
11.2018 - 05.2021
- Trained new staff on menu items, service standards, and operational procedures.
- Assisted in developing training materials to enhance server knowledge and skills.
- Observed service interactions, providing constructive feedback for continuous improvement.
- Conducted role-playing scenarios to improve staff confidence and customer engagement techniques.
Education
Newnan High School
Newnan, GA05.2020
Skills
- Customer service
- Team leadership
- Decision-making
- Task delegation
- Relationship building
- Safety procedures
- Inventory management
Timeline
Inn Manager
The Veranda Historic Bed & Breakfast Inn
03.2024 - Current
Horticulture Manager
Alō Farms
05.2021 - 02.2024
Lead Server Trainer
Dunc’s BBQ Kitchen
11.2018 - 05.2021
Newnan High School