Gregory Ouellette
Berwick,ME
Summary
Professional manager with experience in retail operations, Inn Operations and Elementary Teaching Educator, Skilled in inventory management, vendor relations, and sales optimization. Strong focus on team leadership and adaptability to changing needs. Known for reliability and delivering results through effective collaboration.
Overview
5
5
years of professional experience
Work History
Inn Manager
Stage House Inn
South Berwick, ME
08.2024 - Current
- Managed daily operations to ensure exceptional guest experiences and service quality.
- Coordinated staff schedules to optimize team efficiency and coverage during peak periods.
- Implemented customer feedback systems to enhance service delivery and address concerns promptly.
- Oversaw property maintenance and housekeeping standards to uphold facility cleanliness and safety.
- Inn Manager overseeing and managing a 20 room boutique inn as well as historic Nealley House.
Innkeeper
OGT Inns
Ogunquit, ME
05.2023 - 08.2024
- Managed guest check-in and check-out processes efficiently, ensuring positive customer experiences.
- Implemented guest feedback mechanisms to identify areas for service improvement and satisfaction enhancement.
- Coordinated housekeeping schedules to maintain cleanliness and organization throughout the inn.
- Assisted in developing promotional packages to attract new guests and enhance occupancy rates.
- Trained new staff on operational procedures, fostering a collaborative team environment.
- Enhanced guest satisfaction by providing personalized services and attending to individual needs.
- Established and upheld high standards, promoting great customer service and assistance to guests.
3rd Grade Elementary Teacher
MSAD 60
Lebanon ME
08.2022 - 08.2023
- Developed engaging lesson plans integrating state standards to enhance student learning.
- Implemented individualized instruction strategies, fostering academic growth for diverse learners.
- Collaborated with colleagues to assess student progress and adjust teaching methods accordingly.
- Utilized technology tools to support interactive classroom activities and promote student engagement.
- Created classroom environment conducive to learning and appropriate to development and skill level of students.
5th Grade Teacher
Sanford Schools
Sanford, ME
08.2021 - 08.2022
- Developed engaging lesson plans aligned with curriculum standards.
- Utilized diverse instructional strategies to accommodate various learning styles.
- Implemented classroom management techniques to foster a positive learning environment.
- Assessed student performance using formative and summative evaluation methods.
- Collaborated with colleagues to enhance teaching practices and share resources.
- Communicated effectively with parents regarding student progress and behavior issues.
- Assessed student progress regularly using formative and summative assessments, modifying instruction as needed for optimal learning outcomes.
- Developed strong rapport with students, fostering a positive and supportive learning environment.
- Incorporated differentiated instruction techniques to meet the diverse needs of all learners within the classroom.
- Improved classroom management by implementing positive reinforcement strategies and setting clear expectations for behavior.
- Taught core subjects of math, science, technology, and history.
Education
Bachelor of Science - Elementary Education
University of New England
Biddeford, ME05-2020
Associate of Applied Science - Interior Design
Hesser College
Manchester NH09-2005
Skills
- Food safety compliance
- Revenue maximization
- Maintenance coordination
- Guest relations management
- Marketing and promotions
- Booking system proficiency
- Local area network
- Hospitality expertise
- Guest services management
- Cash handling
- Training and mentoring
- Guest complaint resolution
- Interpersonal communications
- Staff supervision
Timeline
Inn Manager
Stage House Inn
08.2024 - Current
Innkeeper
OGT Inns
05.2023 - 08.2024
3rd Grade Elementary Teacher
MSAD 60
08.2022 - 08.2023
5th Grade Teacher
Sanford Schools
08.2021 - 08.2022
Bachelor of Science - Elementary Education
University of New England
Associate of Applied Science - Interior Design
Hesser College