Anna Liebel
ROCHESTER,MONROE
Summary
Reliable employee seeking Teacher Assistant position. Offering excellent communication and good judgment.
Overview
5
5
years of professional experience
Work History
Server
Atlas Eats
ROCHESTER, NY
11.2021 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Barista
Javas Cafe
Rochester, NY
10.2017 - 04.2020
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Patient Care Technician
Strong Memorial Hospital, University Of Rochester
Rochester, NY
11.2014 - 06.2016
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs and offered qualified support.
- Collected and transported specimens to prepare for lab testing.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Warmly greeted patients and visitors and made each feel welcome.
Education
Nursing
SUNY College of Technology At Alfred
Alfred, NYNursing
St. John Fisher College
Rochester, NYSkills
- Team building
- Decision-Making
- Flexible and Adaptable
- Active Listening
- Written Communication
- Problem-Solving
- Interpersonal Communication
Timeline
Server
Atlas Eats
11.2021 - Current
Barista
Javas Cafe
10.2017 - 04.2020
Patient Care Technician
Strong Memorial Hospital, University Of Rochester
11.2014 - 06.2016
Nursing
SUNY College of Technology At Alfred
Nursing
St. John Fisher College
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