Summary
Overview
Work History
Education
Skills
Timeline
Server

Anna Liebel

ROCHESTER,MONROE

Summary

Reliable employee seeking Teacher Assistant position. Offering excellent communication and good judgment.

Overview

5
5
years of professional experience

Work History

Server

Atlas Eats
ROCHESTER, NY
11.2021 - Current
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.

Barista

Javas Cafe
Rochester, NY
10.2017 - 04.2020
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.

Patient Care Technician

Strong Memorial Hospital, University Of Rochester
Rochester, NY
11.2014 - 06.2016
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Answered patient assistance calls, assessed needs and offered qualified support.
  • Collected and transported specimens to prepare for lab testing.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Warmly greeted patients and visitors and made each feel welcome.

Education

Nursing

SUNY College of Technology At Alfred
Alfred, NY

Nursing

St. John Fisher College
Rochester, NY

Skills

  • Team building
  • Decision-Making
  • Flexible and Adaptable
  • Active Listening
  • Written Communication
  • Problem-Solving
  • Interpersonal Communication

Timeline

Server

Atlas Eats
11.2021 - Current

Barista

Javas Cafe
10.2017 - 04.2020

Patient Care Technician

Strong Memorial Hospital, University Of Rochester
11.2014 - 06.2016

Nursing

SUNY College of Technology At Alfred

Nursing

St. John Fisher College

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Anna Liebel