Anna Lumbao
BLOOMFIELD,New Jersey
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
20
20
years of professional experience
Work History
Marketing Assistant/Front Desk Receptionist
Breyer Animal Creation
Pequannock , NJ
03.2002 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Transcribed phone messages and relayed to appropriate personnel.
- Monitored office supplies by checking inventory and placing orders.
- Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.
Education
No Degree -
Berkeley College
Skills
- Computer Proficiency
- Data Research and Analysis
- Customer Complaint Resolution
- Greeting and Seating Clients
- Front Desk Operations
- Visitor and Customer Relations
- Telephone Etiquette
- Delivery Coordination
- Data Entry and Database Software
- Call Answering and Routing
- Positive Attitude and Energetic
- Sorting and Delivering Mail
Timeline
Marketing Assistant/Front Desk Receptionist
Breyer Animal Creation
03.2002 - Current
No Degree -
Berkeley College
Similar Profiles
Lynn ParkerLynn Parker
Void/Planned Administrator at Breyer Group PLCVoid/Planned Administrator at Breyer Group PLC
Lesley CoombesLesley Coombes
Fleet Accounts Administrator at Breyer Group PLCFleet Accounts Administrator at Breyer Group PLC
Soniya MohammadiSoniya Mohammadi
Volunteer at Élisabeth Breyer HospitalVolunteer at Élisabeth Breyer Hospital