Overview
Work History
Education
Skills
Certification
Timeline
Generic

Anna Martinez

Chandler,AZ

Overview

6
6
years of professional experience
1
1
Certification

Work History

Patient Services Coordinator

Tooth Dr For Kids
Mesa, AZ
10.2021 - Current
  • Contacted insurance company to verify patient coverage before visit.
  • Demonstrated exceptional customer service to foster welcoming and professional environment for patients.
  • Provided patient with after-visit summary and scheduled next appointment to maintain continuous care and facilitate treatment plan.
  • Sent medical and surgical questionnaire forms to patients to obtain missing information.

Rubios

Cashier Customer Service
Chandler, AZ
10.2019 - 12.2021
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shift.

Server

Iron Skillet Restaurant
Eloy , AZ
05.1994 - 08.1997
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Answered customers' questions, recommended items and recorded order information.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.

Education

Dental Assistant Certification - Dental Assisting

Pima Medical Institute
Mesa ,AZ
05.2006

High School Diploma -

Santa Cruz Valley Union High School
Eloy, AZ
08.1997

Skills

  • Patient Confidentiality and Data Security
  • Building Rapport and Credibility
  • Clinic Administration
  • Patient Interviewing Skills

Certification

CPR and First Aid Certified

Bilingual Spanish

Timeline

Patient Services Coordinator

Tooth Dr For Kids
10.2021 - Current

Rubios

Cashier Customer Service
10.2019 - 12.2021

Server

Iron Skillet Restaurant
05.1994 - 08.1997

Dental Assistant Certification - Dental Assisting

Pima Medical Institute

High School Diploma -

Santa Cruz Valley Union High School

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Anna Martinez