Anna Martinez
Chandler,AZ
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Services Coordinator
Tooth Dr For Kids
Mesa, AZ
10.2021 - Current
- Contacted insurance company to verify patient coverage before visit.
- Demonstrated exceptional customer service to foster welcoming and professional environment for patients.
- Provided patient with after-visit summary and scheduled next appointment to maintain continuous care and facilitate treatment plan.
- Sent medical and surgical questionnaire forms to patients to obtain missing information.
Rubios
Cashier Customer Service
Chandler, AZ
10.2019 - 12.2021
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shift.
Server
Iron Skillet Restaurant
Eloy , AZ
05.1994 - 08.1997
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Answered customers' questions, recommended items and recorded order information.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Education
Dental Assistant Certification - Dental Assisting
Pima Medical Institute
Mesa ,AZ05.2006
High School Diploma -
Santa Cruz Valley Union High School
Eloy, AZ08.1997
Skills
- Patient Confidentiality and Data Security
- Building Rapport and Credibility
- Clinic Administration
- Patient Interviewing Skills
Certification
CPR and First Aid Certified
Bilingual Spanish
Timeline
Patient Services Coordinator
Tooth Dr For Kids
10.2021 - Current
Rubios
Cashier Customer Service
10.2019 - 12.2021
Server
Iron Skillet Restaurant
05.1994 - 08.1997
Dental Assistant Certification - Dental Assisting
Pima Medical Institute
High School Diploma -
Santa Cruz Valley Union High School