Anna Matviienko
Ukraine,Kyiv
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bartender
Princess Cruises
06.2022 - Current
- Experience and knowledge of USPH, the Beverage Industry, specializing in Wines, Cocktails, Spirits and all other beverage-related products including the service execution of all of the above.
- Ability to work under pressure and make decisions which positively impact the overall guest experience.
- Commitment to establish and maintain courteous and professional working relationships in a diverse cultural environmental.
Senior Bar Steward
Princess Cruises
12.2018 - 01.2022
- To provide excellent quality Food & Beverage service to all guests in the assigned area as instructed by the Food & Beverage department.
- Responsible for knowledge of menu, Bar and wine list, and for assisting in briefings prior to the service.
- Know beverage recipes and be familiar with promotional sales of drinks and wine.
- Maintain all working areas and perform duties as required by USPH.
Bartender
Viking Cruises
04.2018 - 10.2018
- Prepare alcohol or non-alcohol beverages for bar and restaurant patrons.
- Interact with customers, take orders and serve snacks and drinks.
- Assess customers' needs and preferences and make recommendations.
Bartender
Hotel De Paris By Sofitel
06.2017 - 03.2018
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
Food safety and sanitation
- Responsible Alcohol Service
- Menu Memorization
- Team training and development
- Beverage Preparation
- Order Management
Certification
Visa C1D
Seaman’s book
Languages
English
Full Professional
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Timeline
Bartender
Princess Cruises
06.2022 - Current
Senior Bar Steward
Princess Cruises
12.2018 - 01.2022
Bartender
Viking Cruises
04.2018 - 10.2018
Bartender
Hotel De Paris By Sofitel
06.2017 - 03.2018
Visa C1D
Seaman’s book