Summary
Overview
Work History
Education
Skills
Awards
Languages
Work Authorization
Timeline
Generic

Anna Maxwell

Westland

Summary

Dedicated and compassionate emerging professional with foundational knowledge in forensic psychology and criminal justice. Experienced in victim advocacy and legal coordination, with expertise in liaising between clients and law enforcement to ensure access to justice and critical resources. Demonstrated ability to manage caseloads, document case activity, and uphold confidentiality in high-pressure environments. Recognized for analytical thinking, empathy, and procedural accuracy, bringing balanced approach of compassion and compliance to every client interaction.

Overview

7
7
years of professional experience

Work History

Restaurant Server/Catering Services

Famous Daves
Westland
2024.05 - Current
  • Maximized customer satisfaction by delivering exceptional catering services. Processed orders swiftly and communicated with kitchen staff to ensure timely meal preparation and accurate delivery. Maintained cleanliness and managed table settings to create a welcoming environment for guests. Resolved guest concerns to enhance overall dining experience.
  • Cultivated a collaborative culture that improved team efficiency and outcomes.
  • Surpassed guest expectations by upholding high service standards during peak hours.

COPA Advocate Intern

Crime Victim Center
2024.08 - 2024.12
  • Assisted victims in understanding rights within legal system. Collaborated with team members to track case progress and respond promptly to victim inquiries. Documented victim interactions for accurate record-keeping and reporting. Created and maintained organized files for efficient case management.
  • Liaised between victims and legal entities to ensure transparent communication and consistent support throughout legal proceedings.

Data Entry Specialist

SSDC Services
Farmington Hills
2022.06 - 2024.04
  • Processed and validated large volumes of data entries with precision, ensuring timely updates within company database. Collaborated with team members to review and improve data accuracy while maintaining strict adherence to company standards. Executed systematic checks to confirm data integrity and identify discrepancies, allowing for swift resolution and error mitigation. Provided administrative support by handling sensitive customer records and maintaining confidentiality throughout all operations.
  • Expedited data processing to achieve department goals consistently ahead of deadlines.
  • Identified and corrected data inaccuracies, contributing to improved data reliability across company systems.

Restaurant Waitress/ Expo/ Carryout

Red Robin
Westland
2019.08 - 2024.04
  • Orchestrated exceptional dining experiences by optimizing meal delivery, expo coordination, and carryout services. Partnered with kitchen and service teams to ensure prompt, accurate, and high-quality order fulfillment. Resolved customer concerns with professionalism and efficiency, maintaining satisfaction and reinforcing brand standards. Enforced cleanliness and organizational protocols to elevate operational efficiency and guest experience. Communicated effectively across teams to sustain seamless workflow and service continuity.
  • Cultivated strong rapport with patrons, contributing to repeat business.
  • Positively impacted service delivery by refining order tracking processes.
  • Enhanced team collaboration and improved guest satisfaction scores.

Student Board Member

2021.08 - 2025.04
  • Facilitated discussions among board members to build consensus on key decisions impacting campus athletics and NCAA participation.

Volunteer Experince

.
St Louis
2024.08 - 2024
  • Operation Food Search Volunteer at Dierbergs

-Chesterfield, Missouri, United States

  • Cleaner Helper at Loaves and Fishes

-Chesterfield, Missouri, United States

Education

Bachelor of Arts (B.A.) - Forensic Psychology, Criminal Justice

Maryville University
St. Louis, MO
05.2025

Skills

  • Customer Service & Satisfaction
  • Customer Relations
  • Communication Skills
  • Conflict Resolution
  • Case Management
  • Legal & Criminal Justice Knowledge
  • Documentation & Record Keeping
  • Data Entry & Data Processing
  • Data Quality & Analysis
  • Administrative and Organizational Skills
  • Time Management
  • Order Processing & Fulfillment
  • Service Delivery
  • Team Collaboration
  • Compliance & Reliability Management
  • Food Service & Catering

Awards

  • NTCA All-Academic Team (2021-22)
  • Freshman and Rookie of the Year (2021-22)
  • NTCA All-America Third Team (2022-23)
  • ISC National Championships Runner-up (2022-23)
  • GLVC Player of the Year, NTCA DII Player of the Year, NTCA Honorable Mention (2023-24)

Languages

English, Intermediate

Work Authorization

I am authorized to work in the following countries: United States

Timeline

Volunteer Experince

.
2024.08 - 2024

COPA Advocate Intern

Crime Victim Center
2024.08 - 2024.12

Restaurant Server/Catering Services

Famous Daves
2024.05 - Current

Data Entry Specialist

SSDC Services
2022.06 - 2024.04

Student Board Member

2021.08 - 2025.04

Restaurant Waitress/ Expo/ Carryout

Red Robin
2019.08 - 2024.04

Bachelor of Arts (B.A.) - Forensic Psychology, Criminal Justice

Maryville University
Anna Maxwell