Anna McCollom
Sikeston,MO
Summary
Proven server at Lamberts Cafe, adept in exceptional customer service and cash handling, I enhanced customer satisfaction and efficiency through skilled multitasking and team collaboration. Leveraging strong work ethic and guest engagement, I ensured high-quality service, addressing concerns swiftly, and fostering positive relationships. Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Server
Lamberts Cafe
Sikeston, MO
09.2020 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Service prioritization
Timeline
Server
Lamberts Cafe
09.2020 - Current