Anna McPeak
Lexington,KY
Summary
Hi, I'm Anna McPeak! I have advanced skills in providing professional customer service. I have excelled in behavior management, and fostering strong relationships. I have proven ability to maintain high standards of safety and service, demonstrating both hard and soft skills essential for diverse roles. I am very social, friendly and enjoy engaging with others. Looking for a job within PA.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Head Shift Leader
Cryoplanet
05.2024 - 08.2024
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Operated equipment by machine and hand.
- Social media.
- Gave tours about the Cryoplanet facility.
- Maintained strict adherence to food safety guidelines and regulations to ensure a clean, sanitary work environment at all times.
Pool Attendant
The Standard Club
04.2023 - 09.2023
- Moved umbrellas and lounge chairs at request of guests.
- Provided exceptional customer service to all guests, addressing their needs and concerns promptly.
- Assisted in the maintenance of clean facilities, ensuring a healthy environment for patrons.
- Contributed to a welcoming atmosphere by greeting guests warmly upon arrival and departure from the facility.
Tutor
Mathnasium
10.2022 - 04.2023
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Education
Bachelor of Science - Agricultural And Medical Biotechnology
University of Kentucky
Lexington, KY05-2028
High School Diploma -
Johns Creek
Johns Creek, GA05-2024
Skills
- Team management
- Motivational leadership
- Policy enforcement
- People skills
Affiliations
- Alpha Delta Pi
Certification
Serve Safe Certified
Languages
Catalan
Native or Bilingual
Spanish
Professional Working
Timeline
Head Shift Leader
Cryoplanet
05.2024 - 08.2024
Pool Attendant
The Standard Club
04.2023 - 09.2023
Tutor
Mathnasium
10.2022 - 04.2023
Bachelor of Science - Agricultural And Medical Biotechnology
University of Kentucky
High School Diploma -
Johns Creek