Axel Alcivar Briones
Dunkin' Donuts
CHARLOTTE,NC
1
Language
1
Certification
2
years of professional experience
Motivated leader with expertise in team management, employee training, and problem-solving. Proven track record in enhancing operational efficiency and ensuring compliance with policies, contributing to improved customer satisfaction.
Work History
Head Shift Leader
2 Years 2 Months- Oversaw daily operations, ensuring smooth workflow and efficiency in service delivery.
- Trained and mentored team members, fostering skill development and enhancing performance.
- Implemented inventory management techniques to optimize stock levels and reduce waste.
- Coordinated staff scheduling to maintain optimal coverage during peak hours.
- Monitored compliance with health and safety regulations, ensuring a safe work environment.
- Resolved customer complaints effectively, improving satisfaction and loyalty.
Intern
3 Months- Assisted in data collection and analysis using statistical software to derive meaningful insights.
- Collaborated with team members to design and implement experiments, ensuring methodological rigor.
- Presented research updates to stakeholders, effectively communicating complex information clearly.
Education
High School Diploma
Associate of Science - Biology
Skills
Team management
Employee training
Team motivation
Policy enforcement
Inventory management
Advanced calculus
Cash handling
Financial oversight
Certification
- ServSafe: Food Protection Manager Certification,28619831- Currently
- CPR certificate , American Hearth Association - Currently
Languages
Spanish
Native or Bilingual
Timeline
Intern
Atrium Health
02.2025 - 05.2025Read More
Head Shift Leader
Dunkin' Donuts
06.2024 - 08.2026Read More
Olympic High School
High School Diploma
Read More
Central Piedmont Community College
Associate of Science from Biology
Read More