Open To Work
Anna Melcher
Los Alamitos,CA
Summary
Psychology student skilled in student support and youth leadership, seeking internships focused on clinical practice and community assistance. Proven proficiency in communication, active listening, and maintaining confidentiality, with a strong ability to engage diverse groups. Dedicated to providing empathetic support and fostering positive environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk Assistant
Biola University Registrar
La Mirada, California
01.2025 - Current
- Guided students through registration processes, ensuring a seamless enrollment experience.
- Streamlined recordkeeping systems to improve the accuracy and accessibility of student data.
- Managed front desk operations, ensuring a welcoming environment for visitors.
- Answered phone inquiries in a professional manner and directed calls to the appropriate staff members.
Sunday School Volunteer
SeaCoast Grace Church
Cypress, California
08.2023 - Current
- Delivered engaging Bible lessons that fostered active participation and learning.
- Collaborated on initiatives to enhance the Sunday School environment, improving engagement, and inclusivity.
- Ensured safety and order during learning activities.
Lifeguard
MWR Aquatics
Los Alamitos, CA
05.2023 - Current
- Monitored pool activities to ensure guest safety, demonstrating proactive safety management.
- Enforced facility rules and regulations to maintain a safe environment for guests.
- Participated in ongoing training sessions to enhance lifesaving skills and knowledge.
- Communicated with supervisors to report and resolve issues impacting guest safety during shifts.
Education
High School Diploma -
Valley Christian High School
Cerritos, CA05-2024
Bachelor of Arts - Psychology
Biola University
La Mirada, CA03-2026
Skills
- Customer service
- Call management
- Confidentiality
- Customer safety
- Multitasking and organization
- Team collaboration
- Problem solving
- Attention to detail
- Excellent communication
- Conflict resolution
- Positive reinforcement
- Child development
- Mental health support
- Family systems understanding
Certification
Lifeguarding/First Aid/CPR/AED Certified
Timeline
Front Desk Assistant
Biola University Registrar
01.2025 - Current
Sunday School Volunteer
SeaCoast Grace Church
08.2023 - Current
Lifeguard
MWR Aquatics
05.2023 - Current
High School Diploma -
Valley Christian High School
Bachelor of Arts - Psychology
Biola University