Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Anna Neal

Forest City,PA

Summary

Service-oriented professional focused on enhancing guest experiences through effective communication and adaptability. Leverages customer service and safety compliance expertise to foster positive relationships and motivate teams, ensuring a welcoming and secure environment.

Overview

2
2
years of professional experience

Work History

Hostess

Tryon International Equestrian Center
Mill Spring, North Carolina
07.2024 - Current
  • Greeted and seated guests to create a welcoming dining atmosphere.
  • Assisted servers by efficiently delivering menus and promptly taking drink orders.
  • Maintained cleanliness and organization of dining areas.
  • Collaborated with team members to enhance overall guest experience.
  • Managed waiting list to optimize seating process and reduce guest wait times.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Demonstrated strong interpersonal skills when interacting with customers.

Private Swim Instructor

Myself
Forest City, NC
05.2024 - 08.2026
  • Instructed students in swim techniques and safety practices, fostering confidence and skills in the water.
  • Developed personalized lesson plans for individual skill levels.
  • Evaluated student progress and adjusted training methods accordingly.
  • Maintained a safe and clean training environment for all participants.
  • Communicated with parents to provide updates on student performance and set achievable goals.
  • Motivated students to achieve personal milestones, enhancing their enjoyment and proficiency in swimming.

Lifeguard

Forest City Pool
Forest City, NC
05.2024 - 08.2025
  • Monitored pool activities to ensure guest safety and adherence to rules.
  • Responded promptly to emergency situations and performed first aid treatments.
  • Maintained cleanliness of pool area, including water quality checks and debris removal.
  • Collaborated with team members to develop effective emergency response plans.
  • Trained new lifeguards on procedures, protocols, and best practices for safety.
  • Performed emergency rescues when necessary.

Cashier

Hardins Drug
Forest City, NC
10.2024 - 04.2025
  • Managed cash register operations, ensuring accuracy and balance of cash drawers.
  • Processed customer transactions accurately and efficiently at Hardins Drug.
  • Issued receipts, refunds, credits, or change, enhancing customer satisfaction.
  • Assisted customers with product inquiries, offering tailored recommendations.
  • Answered customer questions and provided store information.

Education

Associate of Arts -

Isothermal Community College
Forest City, NC
05.2025

High School Diploma -

East Rutherford High School
Bostic, NC
05.2025

Skills

  • Customer service
  • Effective communication
  • Phone etiquette
  • Complaint handling
  • Problem resolution
  • Time management
  • Team collaboration
  • Cash handling
  • Safety compliance
  • Safe food handling
  • Inventory management
  • Effective multitasking

Accomplishments

National Honors Society

Affiliations

Anchor Club

Timeline

Cashier

Hardins Drug
10.2024 - 04.2025

Hostess

Tryon International Equestrian Center
07.2024 - Current

Private Swim Instructor

Myself
05.2024 - 08.2026

Lifeguard

Forest City Pool
05.2024 - 08.2025

Associate of Arts -

Isothermal Community College

High School Diploma -

East Rutherford High School
Anna Neal