Anna Paden
West Haverstraw,NY
Summary
Highly organized professional with skills to facilitate program approval or denial through qualifications assessment, fact checking, and record keeping. Organized, dependable, and successful at managing multiple priorities.
Overview
6
6
years of professional experience
Work History
Eligibility Specialist
TF Cornerstone
12.2020 - 08.2024
- Utilized advanced knowledge of income calculation methodologies to assess diverse income sources to determine eligibility for affordable housing applicants.
- Identified and resolved discrepancies in reported income, working closely with applicants and other team members to clarify and validate financial information.
- Processed and certified documents for accuracy and compliance with government regulations.
- Stayed informed about changes in income-related policies and regulations, ensuring compliance with the latest guidelines.
Administrative Assistant
Sound Environmental Associates
10.2018 - 12.2020
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Handled client correspondence and tracked records to foster office efficiency.
- Processed invoices and expenses to facilitate on-time payments.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Leasing Agent/Marketing Intern
Morgan Communities
05.2018 - 08.2018
- Managed Facebook & Instagram accounts by advertising pictures of currently available apartments & the surrounding community.
- Monitored advertising effectiveness by gathering information about market competition in local area.
- Led promotions for successful events for residents & the local public.
- Performed background, reference and credit checks as part of screening process of prospective tenants.
Education
Bachelor of Science - Business Administration
State University of New York (SUNY) At Oswego
Oswego, NY05.2019
Associate of Science - Business Administration
State University of New York (SUNY) At Rockland Community
Suffern, NY05.2016
Skills
- Microsoft Office, Google Drive, and Adobe
- Strong communication skills (written & verbal)
- Detail oriented
- Time management
Accomplishments
- Streamlined the verification process for affordable housing applicants, resulting in a 30% reduction in processing time.
- Developed and delivered training sessions for new eligibility specialists, resulting in a 25% reduction in errors.
Timeline
Eligibility Specialist
TF Cornerstone
12.2020 - 08.2024
Administrative Assistant
Sound Environmental Associates
10.2018 - 12.2020
Leasing Agent/Marketing Intern
Morgan Communities
05.2018 - 08.2018
Bachelor of Science - Business Administration
State University of New York (SUNY) At Oswego
Associate of Science - Business Administration
State University of New York (SUNY) At Rockland Community
Similar Profiles
Lake WilburnLake Wilburn
LEASING ASSISTANT at TF CornerstoneLEASING ASSISTANT at TF Cornerstone
Dwayne SmallwoodDwayne Smallwood
Stationary Steam Engineer at TF CornerstoneStationary Steam Engineer at TF Cornerstone
CASSANDRA MAZZUCCOCASSANDRA MAZZUCCO
Executive/Personal Assistant to President at TF Cornerstone (Real Estate & Development)Executive/Personal Assistant to President at TF Cornerstone (Real Estate & Development)