Anna Pham
Wheaton,IL
Summary
Enthusiastic and service-oriented individual with a background in hospitality and healthcare support. Recognized for exceptional interpersonal communication and attention to detail, enhancing team productivity and patient satisfaction. Eager to contribute expertise to foster positive outcomes in a healthcare environment.
Overview
4
4
years of professional experience
Work History
Server
Studio Movie Grill
Wheaton, IL
03.2024 - Current
- Developed strong interpersonal communication skills by resolving guest complaints and maintaining a professional demeanor under pressure.
- Managed high-volume service in a fast-paced environment, ensuring care and accuracy for guest dietary restrictions and allergies.
- Supported team members during busy shifts to ensure smooth operations.
Volunteer
Northwestern Medicine Central Dupage Hospital
Winfield, IL
08.2022 - 07.2024
- Dedicated 209 hours of volunteer service to the Diagnostic Imaging Department, providing consistent operational support and enhancing the patient experience through long-term commitment.
- Facilitated efficient patient intake by coordinating arrival of patients to ensure on-time clinical workflows.
- Observed the diagnostic process across multiple modalities, including X-ray, CT, and MRI, gaining insight into the correlation between clinical symptoms and radiographic findings.
Front Store Associate
CVS
Carol Stream, IL
08.2021 - 05.2022
- Collaborated with team members to ensure efficient store operations.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Streamlined customer flow during peak hours to ensure efficient service and minimal wait times.
Education
Bachelor of Science - Molecular & Cellular Neuroscience
Loyola University of Chicago
Chicago, IL05-2028
Skills
- Interpersonal communication
- Patient intake coordination
- Team collaboration
- Attention to detail
- Clinical observation
- Problem-solving
- Helpful and Service-oriented
- Multitasking and organization
Languages
Vietnamese
Limited
Spanish
Limited
Timeline
Server
Studio Movie Grill
03.2024 - Current
Volunteer
Northwestern Medicine Central Dupage Hospital
08.2022 - 07.2024
Front Store Associate
CVS
08.2021 - 05.2022
Bachelor of Science - Molecular & Cellular Neuroscience
Loyola University of Chicago