Anna Quaas
Minnetonka,MN
Summary
I am a hardworking and driven individual and am a reliable worker. My work experience has allowed me to have skilled quick thinking and genuine customer service, I thrive working alongside others or alone.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Community Service Officer
Roseville Police Department
Roseville, MN
01.2025 - Current
- Mentored new Community Service Officers, providing guidance on best practices and operational procedures.
- Assisted in enforcing local ordinances such as noise complaints or animal control issues, liaising with appropriate authorities when necessary.
- Conducted community outreach initiatives to foster positive relationships between police and residents.
- Responded to non-emergency calls for service, providing timely assistance and support to community members.
Intern
Roseville Police Department
Roseville, MN
05.2024 - 01.2025
- Conducted research and analysis to support ongoing law enforcement initiatives and community programs.
- Supported training sessions for new interns, promoting knowledge sharing and team cohesion.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
Sales Associate
Aerie By American Eagle
Mankato, MN
10.2023 - 08.2024
- Delivered exceptional customer service to enhance shopping experience and foster brand loyalty.
- Assisted in maintaining visual merchandising standards to drive product presentation and sales appeal.
- Collaborated with team members to achieve sales goals while promoting a positive work environment.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
Server
Welsch’s Big 10 Tavern
Arden Hills, MN
06.2023 - 08.2023
- Provided exceptional customer service by efficiently managing multiple tables in high-volume environment.
- Collaborated with kitchen staff to ensure timely and accurate food delivery, enhancing guest satisfaction.
- Utilized POS system to process orders and payments accurately, minimizing transaction errors.
- Resolved guest complaints promptly, improving overall dining experience and loyalty.
Service Partner
Red Robin
Shoreview, MN
06.2022 - 05.2023
- Trained and mentored team members on company standards and operational procedures.
- Addressed guest feedback promptly, fostering a positive dining experience.
- Oversaw daily operations to ensure efficient service and guest satisfaction.
Swim Instructor
Goldfish Swim School & Goldfish Swim School Franchising
Eagan, MN
04.2022 - 08.2022
- Instructed swim techniques to children, fostering confidence and safety in aquatic environments.
- Implemented engaging drills to improve stroke efficiency and overall swimming technique among students.
- Ensured compliance with safety protocols, maintaining a secure environment during lessons and activities.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Adapted teaching techniques to different learning styles.
Assistant Manager
Maurices
Cloquet, MN
04.2021 - 04.2022
- Assisted in managing daily store operations and team schedules.
- Supported inventory management by tracking stock levels and organizing merchandise.
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to create visually appealing product displays.
- Monitored sales performance and provided feedback to enhance team productivity.
Education
Bachelor of Science - Law Enforcement
Minnesota State University, Mankato
Mankato, MN05.2025
Skills
- Community engagement
- Report writing
- Critical thinking
- Excellent communication
- Multitasking Abilities
- Active listening
Certification
- POST License
- EMR Training - 2025
Timeline
Community Service Officer
Roseville Police Department
01.2025 - Current
Intern
Roseville Police Department
05.2024 - 01.2025
Sales Associate
Aerie By American Eagle
10.2023 - 08.2024
Server
Welsch’s Big 10 Tavern
06.2023 - 08.2023
Service Partner
Red Robin
06.2022 - 05.2023
Swim Instructor
Goldfish Swim School & Goldfish Swim School Franchising
04.2022 - 08.2022
Assistant Manager
Maurices
04.2021 - 04.2022
Bachelor of Science - Law Enforcement
Minnesota State University, Mankato