Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

ANNA RODRIGUEZ

Summary

Customer focused professional with a background in customer/client service roles. Strengths include exceptional communication, problem-solving skills, the ability to handle multiple tasks simultaneously, and a record of consistently improving operational processes to enhance the overall client experience.

Overview

4
4
years of professional experience
3
3
Certifications

Work History

Customer Service Representative

Jason Long Allstate Agency
Anderson, US
06.2025 - 08.2025
  • Informed customers about billing procedures, processed payments, and assisted with payment option setups to enhance customer experience.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Maintained accurate records of customer interactions and transactions to ensure reliable reference for future inquiries.
  • Performed administrative tasks including filing paperwork, updating databases, and generating reports to support team operations.

Library Assistant

Spartanburg Methodist College
Spartanburg, US
01.2024 - 05.2024
  • Organized and shelved books efficiently to ensure easy access and retrieval for students and staff.
  • Maintained accurate circulation records to support inventory management and timely notifications for overdue items.
  • Processed new books and materials for addition to the library inventory.

Retail Associate

Gap
Greenville, US
06.2023 - 09.2023
  • Assisted customers in locating products, addressing inquiries, and providing tailored product recommendations.
  • Operated cash register and processed transactions with accuracy and speed.
  • Organized merchandise displays to increase customer engagement and improve shopping experience.

Shoe Sales Associate

Shoe Carnival Inc.
Anderson, US
01.2022 - 12.2022
  • Educated customers on shoe features and benefits to enhance their buying decisions.
  • Processed transactions to ensure accurate and timely customer purchases.
  • Maintained cleanliness and organization of sales floor and displays to create an inviting shopping experience.

Education

BACHELORS DEGREE - PSYCHOLOGY

University of South Carolina-Columbia
Columbia, SC
06-2027

ASSOCIATE'S DEGREE - PSYCHOLOGY

Spartanburg Methodist College
Spartanburg, SC
07-2025

High School Diploma -

T L Hanna High School
Anderson, SC
05-2023

Skills

  • Cash Handling
  • Communication skills
  • Customer service
  • Bilingual
  • Data Intake
  • Microsoft Office expertise
  • Computer proficiency

Certification

Osha 10

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

References

Jason Long, Jason Long Allstate Agency, jasonlong@allstate.com, 8642243501

Timeline

Customer Service Representative

Jason Long Allstate Agency
06.2025 - 08.2025

Library Assistant

Spartanburg Methodist College
01.2024 - 05.2024

Retail Associate

Gap
06.2023 - 09.2023

Shoe Sales Associate

Shoe Carnival Inc.
01.2022 - 12.2022

BACHELORS DEGREE - PSYCHOLOGY

University of South Carolina-Columbia

ASSOCIATE'S DEGREE - PSYCHOLOGY

Spartanburg Methodist College

High School Diploma -

T L Hanna High School
ANNA RODRIGUEZ