Anna Russo
Thompson,CT
Summary
Reliable, customer-focused server with extensive experience in fast-paced restaurants. Skilled at providing excellent service, staying organized under pressure, and continually learning new skills to grow professionally.
Overview
9
9
years of professional experience
Work History
Server
The Martucci Group Inc.
Greenville, RI
08.2024 - Current
- Always participates in Holiday Events, such as Golf Tournaments, Breakfast with santa, Themed brunches.
- Serves food and beverages to customers in a professional manner
- Provides exceptional customer service
- Manages multiple tables simultaneously during peak hours
Server
550 Tavern
Halifax, MA
07.2021 - 08.2024
- Collaborated with kitchen staff to ensure timely delivery of food orders and maintain high levels of customer
- Showcased daily breakfast, lunch, and dinner features, detailing key cuisine elements and recommended wine and spirit pairings
Server
Olive Garden
Kingston, MA
10.2019 - 03.2020
- Developed relationships with regular customers by providing personalized service based on their preferences
- Assisted in the training of new servers on restaurant policies, procedures, and customer service standards
Server (Summer job on Nantucket Island)
Sankaty Golf Club
Nantucket, MA
06.2019 - 08.2019
- Delivered high-quality food and beverage service for weddings, tournaments, and private events ranging from small gatherings to 200+ guests.
- Provided attentive, professional service while maintaining Sankaty’s upscale hospitality standards.
Cashier
Market Basket
Plymouth, MA
10.2016 - 03.2017
- Collect cash, check, and credit card payments from customers
- Make change accurately and efficiently
- Maintain cash control over drawer
Education
. -
University of Maine
Farmington, ME05.2019
Diploma -
Silver Lake Regional High School
Kingston, MA05.2018
Skills
- Barista experience
- Computer skills
- Key 65 wpm
- Writing skills
- Attention to detail
- Customer service
- Phone etiquette
- Sales
- Dependability
- Phone communication
Timeline
Server
The Martucci Group Inc.
08.2024 - Current
Server
550 Tavern
07.2021 - 08.2024
Server
Olive Garden
10.2019 - 03.2020
Server (Summer job on Nantucket Island)
Sankaty Golf Club
06.2019 - 08.2019
Cashier
Market Basket
10.2016 - 03.2017
. -
University of Maine
Diploma -
Silver Lake Regional High School