Compassionate and motivated healthcare professional with effective communication, teamwork and patient care skills. Dedicated to providing exceptional care to patients and creating a positive experience for patients and families. Proven abilities to demonstrate leadership and working effectively within a fast-paced healthcare environment. Highly dependable, adaptable, and committed to supporting organizational goals and delivering high-quality patient care.
Overview
17
17
years of professional experience
Work History
Unit Assistant
Kaiser Permanente
South San Francisco, California
12.2024 - Current
Answer and respond to patient call lights promptly, addressing requests and communicating patient needs to the proper care team.
Answer, screen, and transfer telephone calls to patient rooms, nurses, and other members of the healthcare team.
Prepare daily assignment sheets and coordinate nurse, patient, and room assignments to support efficient unit operations.
Process patient admissions, discharges, and transfers in Epic, ensuring information is entered accurately and efficiently.
Communicate with ANMs, the house supervisor, nurses and care teams regarding admissions, discharges, transfers, and changes in patient status and unit activities.
Coordinate with other hospital departments at the request of nurses, including scheduling procedures and obtaining important patient or department information.
Transported laboratory specimens to laboratory and retrieved blood and platelets as requested by nursing staff to ensure timely patient care.
Maintained safe, organized, and well-stocked patient care environment, supporting nurses and healthcare professionals with daily unit operations.
Reported malfunctioning equipment to maintenance department for immediate repair.
Caretaker
IHSS
Oakland, California
08.2009 - 04.2025
Assisted IHSS clients with bathing, dressing, and personal hygiene.
Prepared meals following IHSS care plans and dietary needs.
Supported mobility, transfers, and walking for IHSS recipients.
Transported clients to appointments, errands, and community activities.
Monitored client needs, documenting changes for timely communication with IHSS supervisors.
Administered medications according to physicians' instructions, maintaining medication schedules.
Respond appropriately to medical emergencies and follow established safety and emergency procedures.
Education
Certificate - Medical Assistant
Gurnick Academy of Medical Arts
San Mateo, CA
07-2024
GED -
Ged testing service
Oakland, CA
01-2024
Skills
Epic charting
Patient admissions
Strong organization skills
HIPPA knowledge
Stress management
Bilingual in English and Mien
Microsoft outlook/ Data entry
Excellent communication
Time management
Adaptable/ Active listening
Flexible/ Multitasking
BLS/ first aid certified
Attention to detail
Patient care planning
Medical terminology
Affiliations
Successfully passed clinical competency examinations in the following radiographic procedures:
* Upper Extremity: Humerus, forearm, elbow, wrist, hand, and fingers. * Sacrum and Coccyx: Demonstrated competency in radiographic positioning and anatomical landmark identification. * Patient Positioning: Applied appropriate positioning techniques to obtain diagnostic-quality radiographic images. * Radiation Safety: Followed radiation protection principles and proper imaging protocols. * Patient Care: Demonstrated appropriate patient communication, positioning, and safety practices during radiographic examinations.