Anna Sasser
Owasso,OK
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
3
3
Certifications
Work History
Front Desk Associate/ Membership Sales
10GYM
09.2023 - Current
- Membership Sales
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet daily goals
- Created promotional materials to advertise sales and services.
- Answered customer questions about membership packages, upgrades, hours and locations
Front Desk Associate
Massage Envy
03.2021 - 01.2023
- Membership and services pack sales
- Handling appointment book
- Checking customers in and out
- Inventory
- Maintained cleanliness and organization of front desk area.
- Answered customer telephone calls promptly and appropriately handled needs.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Maintained clean and organized front desk areas to uphold polished company image.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
Warehouse Associate
Costco Wholesale
11.2020 - 01.2021
- Stocked, tagged, and displayed merchandise as required
- Customer assistance in all areas
- Blocking after store hours to ensure the store was ready for the next day.
- Cleaning (Covid standards)
- Pallet movement
Crew - Manager Mcdonalds
Mcdonalds
01.2018 - 11.2020
- Supervised food preparation stations to observe hygiene and taste quality of food served to customers.
- Motivated staff to perform at peak efficiency and quality.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Float to areas that needed help such as kitchen, order taking in both drive thru and front counter.
Hostess
Antelope Valley Hospital Volunteer Services
01.2015 - 01.2016
- Prepare work stations for food service
- Tables, chairs, jumpers, and lights set up
- Food line server for guests
Daycare Provider
Right Spirit Fellowship Church
01.2011 - 01.2014
- Care for children ages 1 year to 12 years
- Prepare meals, bottles, etc
- Change babies and clean up after children
- Homework help.
Education
Esthetician License - Skincare
Paul Mitchell The School Tulsa
Tulsa, OK05.2024
High school diploma -
Antelope Valley High School
05.2018
Skills
- Front desk/ Reception duties
- Membership Sales
- Appointment books
- Customer Service
- Shift Management Experience
- Food Service
- Food Preparation
- Cash Handling
- Cashiering
- Pricing
- Serving Experience
- Cleaning Experience
- Meal Preparation
- Childcare
- Caregiving
Certification
April 2024 to present CPR Certification
January 2024 to present Barbicide certification
Timeline
Front Desk Associate/ Membership Sales
10GYM
09.2023 - Current
Front Desk Associate
Massage Envy
03.2021 - 01.2023
Warehouse Associate
Costco Wholesale
11.2020 - 01.2021
Crew - Manager Mcdonalds
Mcdonalds
01.2018 - 11.2020
Hostess
Antelope Valley Hospital Volunteer Services
01.2015 - 01.2016
Daycare Provider
Right Spirit Fellowship Church
01.2011 - 01.2014
Esthetician License - Skincare
Paul Mitchell The School Tulsa
High school diploma -
Antelope Valley High School
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