Anna Schoof
Lacon,IL
Summary
Proactive Medical Assistant and Legal Secretary with extensive experience in patient care, administrative support, and legal documentation. Skilled in EMR/EHR, patient scheduling, medical terminology, and maintaining confidentiality. Bringing strong organizational skills and a dedication to improving patient experiences and streamlining office operations.
Overview
13
13
years of professional experience
Work History
Medical Assistant
Oak Street Health
2023.06 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Certified Medical Assistant
Unity Point Urology
2020.11 - 2023.02
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
Legal Secretary
Floyd Daily
2017.11 - 2018.07
- Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
- Facilitated communication between clients and attorneys, ensuring prompt responses to inquiries.
- Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
- Organized files for court proceedings.
- Answered and directed calls using multi-line switchboard.
- Organized and maintained an efficient electronic filing system for easy access to critical documents and data.
- Received and placed telephone calls to clients and prospective clients.
Secretary
Michael T. Mahoney
2014.12 - 2015.04
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
Administrative Assistant
Caterpiller
2011.05 - 2011.08
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Education
Associate of Applied Science - CMA
Illinois Central College
East Peoria, IL07.2019
Associate of Applied Science - Phlebotomy
Illinois Central College
East Peoria, IL07.2019
Associate of Science - Paralegal
Illinois Central College
East Peoria, IL06.2019
Associate of Science - Special Education
Illinois Central College
East Peoria, IL12.2013
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Medical Terminology
- Vital Sign Monitoring
- EMR / EHR
- Clinical Documentation
- Phlebotomy
- Immunization Administration
- Specimens collection and processing
- Maintaining confidentiality
- Appointment Setting
Timeline
Medical Assistant
Oak Street Health
2023.06 - Current
Certified Medical Assistant
Unity Point Urology
2020.11 - 2023.02
Legal Secretary
Floyd Daily
2017.11 - 2018.07
Secretary
Michael T. Mahoney
2014.12 - 2015.04
Administrative Assistant
Caterpiller
2011.05 - 2011.08
Associate of Applied Science - CMA
Illinois Central College
Associate of Applied Science - Phlebotomy
Illinois Central College
Associate of Science - Paralegal
Illinois Central College
Associate of Science - Special Education
Illinois Central College
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