Anna Seniff
Newfield,NJ
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
The Pool Store
04.2022 - Current
- Meet with customers to discuss service needs and offer available solutions.
- Resolve escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Manage a team of technicians, ensuring timely completion of projects and high-quality workmanship.
- Coordinate warranty claims processing, advocating on behalf of customers to ensure prompt resolution of covered repairs or replacements.
- Develop strong relationships with vendors and suppliers, resulting in improved product support and better pricing for customers.
Medical Assistant
Cooper University Hospital
12.2022 - 03.2024
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Administrative Assistant
OMEGA Engineering Inc.
01.2019 - 04.2022
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
Education
Health Science Science
Rowan College At Gloucester County
Sewell, NJCertifications - Medical Assistant And Phlebotomy Tech
ASI Career Institute
Blackwood, NJ11.2022
Skills
- HIPAA Compliance
- Customer Service
- Medical Terminology
- Vital Sign Monitoring
- Phlebotomy
- Verbal Communication
- Schedule Management
- Administrative Support
Timeline
Medical Assistant
Cooper University Hospital
12.2022 - 03.2024
Administrative Assistant
The Pool Store
04.2022 - Current
Administrative Assistant
OMEGA Engineering Inc.
01.2019 - 04.2022
Health Science Science
Rowan College At Gloucester County
Certifications - Medical Assistant And Phlebotomy Tech
ASI Career Institute
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